Responsible for ensuring that the Movements (KPI) Tracker is fully updated with all moves / requests by last working day of the month (no gaps on the tracker).
Responsible for ensuring that all Ops Team checklist actions are completed in line with KPI's and assignment start, extension and end dates.
Responsible for ensuring that ad-hoc requests are completed in line with KPI's/agreed delivery dates e.g costings, illustrations etc.
Responsible for the maintenance of Assignee Trackers for areas of responsibility. Ensure that trackers are fully updated in advance of GMM operational calls. Ensure that internal review meeting is held with GMM prior to stakeholder meetings.
Responsible for checking contracts, worksheets, costings (for all assignments) and complex calculations prior to leaving Operations Team. Flag any areas of concern to Operations Team Leader.
Responsible for initiating Vendors - Tax, Social Security, Immigration, Healthcare and Removals/DSP. Approvals should be sent direct to GMM in case of query.
Working with Equus Super Users, responsible for checking allowance data produced in support of Annual Allowance Reviews.
Responsible for sending the Payroll instructions to home and host payrolls as appropriate.
Responsible for the validation of assignee populations for key activities - Tax Return, Quarterly Social Security and Tax Code reviews, Reward activities, GMS cyclical activities and any other Ad-hoc requests. Review and confirm with GMM as needed.
Responsible for ensuring that Cyclical Activities / Key Projects are actioned and completed in line with project timescales for area of responsibility.
Responsible for ensuring that costings are produced and checked in line with timescales for the GMS Annual PO activity.
Cover as needed in absence of Professional / other Advisor.
If Equus Super User - complete activities in line with Super User agreed responsibilities
Act as Process Lead as identified in team plan. Ensure that all process documentation is updated as needed and that where appropriate team are briefed on changes. Review on a quarterly basis.
Support with continuous improvement initiatives (as identified).
Support on any new team projects (as identified).
Training
Support GM Operations Team Leader as identified with training and multi-skilling plan.
Housekeeping
Maintain assignee folders in line with team standards ensuring that documents are filed in appropriate folders.
Review Equus assignee data on a quarterly basis to ensure current and valid.
Review Z Drive Folders - Pending, Current and Repat on a half-yearly basis to ensure all contain correct assignees.
Ensure that a Repat File cleanse is completed on a half-yearly basis and ensure that documentation is sent as appropriate to Filer team.
