HR Data Analyst - Fixed Term

Solihull | Other

Solihull, B91 3LT - Hybrid working

Fixed term contract to May 2024

Up to £28,000 per annum + Benefits 



Here at Serco, we are looking for a HR Data Analyst to join the wider HRIS team. This role will involve supporting the business with maintaining data changes to organisation structures, handling customer calls and service requests for queries/ guidance related to reporting line changes, position updates, organisational moves and using the MYHR online system.


As HR Data Analyst you will raise technical issues, support changes to terms and conditions, structures updates and business as usual projects (BAU) where required.



Your main responsibilities

  • Manage mass uploads of data and mass data changes
  • Process mass data requests in relation to transitions in and out of the business, and any restructures or redundancies
  • Support Annual Pay review throughout the year
  • Management of annual leave resets
  • Promptly resolve HR data issues
  • Build spinifex reports and documents to support BAU activities
  • Handling customer calls and service requests for support regarding HR data
  • Expand and maintain data integrity to all downstream systems
  • Work closely with other service teams to provide end to end support to customers



What you will need to do the role

  • Experience working in a similar role, analysing large and complex people data (HR & Payroll) sets, ideally within an HR Shared Service environment
  • Experience using SAP HCM and knowledge of Resource Link, Winshuttle, Ad Hoc query and Spinifex would be advantageous, but not essential
  • Stakeholder management and project management skills with the ability to change priorities in line with fluctuating business demands.
  • Experience with using the full MS Suite, particularly Excel, able to do V-Lookups and input formulas
  • Good understanding of common HR processes with a track record and sound knowledge of HRIS solutions and utilisation of same in complex multi-site, multi-national matrix type business environment.



What we offer

  • Up to 6% contributory pension scheme
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities 
  • Up to 25 days annual leave plus bank holidays



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
05/12/2023 01:35:00
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