IAG Adviser-HMP Dovegate

Uttoxeter | Other

IAG Advisor

HMP Dovegate

Full time, 40 hours

Monday- Friday (7:30am- 4pm but can be flexible)


£28,122 Per annum


Here at Serco we are looking for a IAG Advisor to join our Education department at HMP Dovegate a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1100 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order.


As an IAG Advisor with excellent communication skills you will work closely with internal and external stakeholders to provide high quality Information, Advice and Guidance, to prisoners in custody using various methods of delivery, supporting them into positive learning and employment pathways both in custody and release.

A key aspect of the role is working with the Prison Employment Lead to develop and maintain new and existing links with internal and external agencies providing education, training, and employment opportunities.  Furthermore, you must maintain accurate records of one-to-one interviews and interventions utilising both local and national systems.


Additionally, you will support the education department in the delivery and execution of key objectives.



What you need to do the job:


  • We are looking for an individual who has GCSE (Grade C or above) in Maths and English.
  • Ideally, the successful candidate must have an IAG Level 4 qualification and working towards Level 5. This however is not essential, and we can offer the possibility of training for the right candidate who has come from a similar working background.
  • Furthermore, it is desirable for the post holder to have excellent ICT skills having an ICDL qualification or equivalent at level 2.
  • It is essential that you have an understanding of career development options in line with regional labour market intelligence indicators to support informed career decisions.
  • The successful candidate must have demonstratable experience of working with challenging groups and experience of running employability skills workshops.


What we offer:


  • Pension - 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services/prisons sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package
  • 25 days holiday plus Bank and Public Holidays



Why Serco



Meaningful and vital work - You'll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates.


A world of opportunity - With six prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression.


Great people - You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.


We are committed to having a diverse workforce in the Education department and actively welcome applications from people of all backgrounds.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
17/10/2023 02:07:00
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