ICT Manager

Reed Technology are proud to be working on behalf of a not-for-profit housing association with over 6,000 homes across Wiltshire, Somerset and Bath and North East Somerset. My client is also a significant provider of care homes across Wiltshire, owning and managing registered care homes and supported living schemes, for people with learning and physical disabilities.

Reporting to the Group Head of ICT, the role uses a range of skills including interpersonal, leadership, communication, problem solving and analytical combined with business knowledge and experience to manage, support and develop the day-to-day operations, processes and supporting systems to ensure the ICT department and systems are meeting the operational requirements of users across the group.


  • Strategy and Architecture - Works as a member of the ICT management team on the ICT strategy and continuous improvement of the processes, techniques and standards in use in the department.
  • Design, Implementation and Transition - Provides resources to support delivery of projects and improvements as and when required by the rest of the team.
  • Service Delivery and Operation - Takes responsibility for all day to day operations in the ICT department, ensuring the ICT service desk provides an exceptional level of service to customers and focusses on value-adding work.
  • Skills and Collaboration - Works to empower and enable customers to take ownership of systems and data and gain value through improving the way they use ICT.
  • Staff Management - Leads the service desk team, managing, coaching, developing and coordinating staff members to provide operational services.

If you would like to know more and see the full job description, please do not hesitate, apply here now with your up to date CV. Alternatively you contact me direct - for more information. This is an opportunity not be missed!

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Reed Specialist Recruitment
Contract Type
Expiry Date
03/05/2019 07:18:00
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