IT Project Manager

IT Project Manager

Glasgow Based/ Hybrid role

Fixed Term contract 12 months

Competitive salary plus benefits

37.5 hours per week Monday- Friday

We have an exciting new role for an IT Project Manager to join our team in Glasgow on a fixed term basis for an initial 12 months.  In June 2023 Scottish Ministers took the decision to end the franchise agreement they had with Serco and bring the Caledonian Sleeper service under the management of Scottish Rail Holdings. Under the Franchise model all shared services (technology and people) were provided by Serco and were deeply integrated into the Serco business. 

There is now a requirement to exit these services within an 18-month period and transition all infrastructure, systems and business applications. To do this a programme of work will be established encompassing multiple projects.

The purpose of this role is to recruit an IT Project Manager with experience across ERP, Microsoft solutions and cloud migrations to lead delivery of these projects.

Main Accountabilities:

• Manage IT Projects through complete life cycle, initiation, planning, execution, monitoring and closure.
• Work with solution architects, development partners and business analysts to shape delivery roadmap and plan milestones.
• Lead completion of infrastructure and data related tasks via suppliers/development partners.
• Creation and management of all project documentation, including PIDs, plans, stakeholder updates and RAID logs
• Ensure projects are kept on track (time/cost/quality), identifying any risks or issues and escalating for resolution when necessary.
• Chair and manage internal and external meetings related to projects

What you'll need to do the role:

Qualifications:

• Professional Project Management Qualification

Skills, Knowledge and Experience

• Practicing Project Manager with 3-5 years of experience delivering IT/Digital Projects
• Proven ability to manage all aspects of project life cycle
• Strong problem-solving skills and the ability to investigate and resolve issues
• Self-starter, able to demonstrate initiative and ability to adapt to changing direction or priorities where needed
• Strong supplier management and ability to positively influence internal and external stakeholders
• Excellent communication with ability to present complex, technical information in a manner that is easy to understand
• Proficient in using computer applications
• Knowledge of implementation planning, including change management.
• Experience working in a large transformation programme, including people and process change in complex and demanding environments

What we offer 

• Competitive salary 
• 25 days annual leave 
• Free Scotland wide rail travel with ScotRail for the employee and eligible family members 
• Allocation of complimentary tickets each year for Caledonian Sleeper travel 
• Contributory pension scheme

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Caledonian Sleeper Limited we are committed to building a diverse and inclusive organisation that supports the needs of all and matches the diverse profile of our guests. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from all if you feel you match the skill requirements of the role.

We are open to discussions around flexibility and flexible working. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

Caledonian Sleeper is an iconic brand with a heritage stretching back a century and a half to the early years of Scotland-London sleepers.

Part of an exclusive club, Caledonian Sleeper is one of only two sleeper trains in the UK, and we like to think it is the most scenic! Whisking guests from the bright lights of London through the night to the iconic cities of Aberdeen, Edinburgh, Inverness, and Glasgow or to the jaw dropping scenery of the west Highlands of Scotland around Fort William. We are proud to serve the UK's most remote railway station too, Corrour.

Caledonian Sleeper sets new standards in overnight rail travel, offering a choice of affordable seats, private guestrooms, some with en-suites and double beds, as well as our much-loved Club Car to around 200,000 guests per year.

Serco is acting as the resourcing partner for Caledonian Sleeper Limited which is operated by Scottish Rail Holdings on behalf of the Scottish Government.