IT Project Manager-MyTechnology

Home Based | Other

IT Project Manager  
Remote UK
Full Time 
Package: Up to £50,000 + Benefits 


We aim to create an inclusive workplace in which everyone can thrive:
- We are a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard
- We have reduced our gender pay gap from 10.9% to 6.9% (in the last 12 months) and increased women in leadership roles from 21% to 32% (2018-2022)
- We have reduced our ethnicity data gap from 40% to 20%, and our disability data gap from 95% to 50% over the last 12 months
- We were recognised in May 2022 as one of only 3 companies (from 100) to achieve Tier 1 accreditation in the CCLA Mental Health Benchmark Report

As a business we advocate flexible working as we know that your time is valuable, both inside and outside of work. We also provide an extensive Employee Assistance Program to include online counselling, webinars, health check-ins and financial wellbeing assistance.


Careers in IT Services:
IT is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally.

The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. 


The Role: 
The IT Project Manager owns the delivery of the IT solution and is ultimately responsible for the delivery to time, cost and quality of the IT solution


-Manages delivery of IT projects requested as part of a wider Business Project or Programme
-Ensure that IT deliverables are to the required standard of quality, within the constraints of time, cost and quality.
-IT delivery from acceptance of the request by MyTechnology through to project close down
-Controlling the scope of the project including any changes.
-Responsible for overall progress and use of resources, and initiation of corrective action where required
-Direct management of delivery team and 3rd parties
-Manage risk, assumptions, issues, and dependencies to MyTechnology standards
-Effective communication - regular and consistent - to the project stakeholders. 
-Responsible for ensuring IT delivery outputs are fully supported within the relevant MyTechnology teams and that appropriate sign off is achieved
-Support quality and compliance audits as required
-Drive the speed of delivery through daily calls with project team recording all actions and escalating issues as appropriate
-Produce project status reports.
-Compliance with all PMO Governance processes and procedures, e.g. Stage Gate Reviews, status reporting, budgets, lessons learned, etc.


-Must be willing to undergo BPSS security clearance. In some cases SC may be required Current Prince 2 Practitioner (or equivalent, e.g. APM) certification
-Responsible for managing budgets, providing accurate financial trackers/workbooks in line with the Serco financial cycle
-Manage delivery partners/suppliers to ensure they deliver in accordance with the contract (SLA's)
-Responsible for planning Service Acceptance and working with Operations team to ensure ready-for-service is achieved
-Ensure working and current documentation is stored in a location that's accessible by team members during the project (e.g. SharePoint)
-Support project boards as required by the business, chairing delivery team meetings (or Scrums) as required.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
15/12/2022 02:18:00
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