Junior Analyst-AASC

Job title: Junior Analyst

Serco: AASC Contract

Home Based with travel across various sites

Full Time

This role is a 6-month fixed term contract, £27,500 pro rata + Excellent Corporate Benefits Package

#aasccareers

On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. The contracts offer a range of improvements, with a particular focus on assisting individuals through the asylum system.

This Junior Analyst role is required on a temporary basis, on a 6-month fixed term contract.

The Analytics and Performance team is a growing function within the AASC contract.  The department will be responsible for producing accurate, current, and insightful Management information to provide all contractual, external and internal functional, performance and insight reporting.  The team is also responsible for optimising service performance, driving adoption, effective business change, and ultimately helping to develop a data-driven organisation.

This function is fundamental to the day-to-day operation of the AASC contract and is critical in understanding and improving the business operations. 

The Analytics and Performance team will work with Serco group IT and MI teams to understand business processes and requirements, identify constraints and opportunities, and recommend optimal solutions. This will include data design, data analysis, data reporting platforms, analytics platforms, knowledge management and reporting support services.

Some of the key duties for a Junior Analyst are:

• Being responsible for data analysis and production of regular MI and performance reporting ensuring accuracy within time-constraints
• Support the Senior Analysts to understand reporting what, why and what-if scenarios
• Support in the creation of easy to understand, interactive and intuitive dashboards and business reports
• Demonstrate tools and data analytics subject matter expertise supporting in the development of guides, training videos, briefings, and presentations
• Support the Power BI platform strategy including working with the wider business to test and feedback on development
• Maintain professional and technical knowledge by constantly scanning/reviewing the market, attending educational workshops; reviewing professional publications; establishing personal networks
• Work with the Reporting Manager and Workflow Co-ordinator to ensure all deadlines and requests are met within timescale

What you need to do the job:

This is an opportunity for an individual who can Work in an Agile environment and continuously review the business needs, refine priorities, outline milestones and deliverables, and identify opportunities and risks.

The successful post holder must have experienced in Excel and Knowledge of Power BI as this is an essential requirement of the role.

Having some knowledge of SQL is desirable but not essential.

Additionally, it would be an advantage to have a working knowledge of LEAN 6Sigma methodologies.

If successful, you must be able to obtain CTC Clearance and/or Security Clearance at Baseline level (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office).

Why Serco

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 

What we offer

• 25 days holiday plus bank holidays
• Pension - 6%
• Childcare vouchers
• Employee Assistance Programme
• Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
• A safe and supportive culture
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion

Please note the start date for this role is immediate and interviews will be taking place on the week commencing 13th November.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.