Key Worker Administrator

Uttoxeter | Other

Job Title:  Keyworker Administrator

Salary: £18,360- £19,380 per annum plus Serco benefits

Location: HMP Dovegate, Uttoxeter

Working hours: Full-time, 40 hours per week, 8:00- 4:30pm



Here at Serco we are looking for a Keyworker Administrator to join our team at HMP Dovegate a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1100 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order.


As the Key Worker Administrator, you will ensure all central administration is covered on a daily basis maintaining a central point of contact, including liaison with all prison departments as and when required.    


You must have the ability to prioritise and remain focused under pressure evidencing your flexibility, adaptability and change responsiveness in an atmosphere of constantly shifting priorities. It is essential that you have excellent IT skills as you will be required to collect data, ensure an effective and efficient delivery of the provision is always provided and that all data is readily available to management for inspection, audit, and meeting purposes.


Some of your key responsibilities will include:


  • Maintain a number of Dashboard & Data systems to ensure information is accurate at all times
  • Produce reports, weekly and monthly presentations as requested
  • To engage in regular communication with all stakeholders and be a single point of contact for a team during office hours
  • To administer all systems within the department



What you need to do the job:


This role will be ideal for someone who has proven Admin experience. 2. The successful post holder must have a Grade C, Level 2 equivalent or above in Maths and English.

We are looking for someone who can demonstrate flexibility and the ability to work to deadlines and under pressure. Furthermore, they should have the ability to work as a team member, forming excellent relationships.

They must have good attention to details and great analytical skills. Additionally, they must be competent IT skills to support a data driven contract using multiple systems which are both internal and external systems. 



 Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 



What we offer


  • 25 days holiday plus bank holidays
  • Pension - 6%
  • Childcare vouchers
  • Employee Assistance Programme
  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships
  • A safe and supportive culture
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
02/12/2023 01:31:00
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