Lead Administrator

Swindon | Other

Lead Administrator - Course Administrator Management

UK Defence Academy, Shrivenham, SN6 8LA

£22,145 per annum plus benefits 

 

As an equal opportunity's employer, we are open to applications from candidates that are looking for flexible hours, full time and part time hours.

  

Serco have an exciting opportunity for an experienced Administrator to join our team based at the Defence Academy in Shrivenham, Swindon. The Course Administration Management Department is responsible for supporting the planning and organisation of over 1200 courses on site at the Defence Academy, remotely and on-line.  Lead Administrators provide dedicated administration support to both Civil Service and MOD run Courses across site and working closely with customer and colleagues.

 

Serco at the Defence Academy provides Facilities Management across all aspects of the site including Estates, Logistics, various Supporting Services, together with Cleaning, Catering and Waste Management through ESS.

 

Serco Group plc's roots go back to 1929, becoming Serco Limited in 1987. Serco specialise in the delviery of essential public services, with over 50,000 perople working in defence, transport, justice, immigration, healthcare, and other bcitizen servicesb across our four regions: UK & Europe, North America, Asia Pacific, and Middle East.

 

Main responsibilities of the role include:

  • Processing Course Members, student arrival, departure from Shrivenham Station, ensuring associated registers are accurately maintained.
  • Course Administration support to Directing Staff.
  • Processing the on and off boarding tasks for Students.
  • Liaising with external military and civilian institutions to gain relevant data.
  • Updating and maintaining internal records in line with GDP.
  • After course work such as reporting and associated administrative tasks on various systems.
  • Responsible for assisting other areas as workloads require.

 

What you'll need to do the job:

  • GCSE's (A-C) or equivalent in English and Maths.
  • Able to use a variety of communication methods (spoken, written, behaviour).
  • Must be methodical, have proven organisational skills and able to work under pressure.
  • Problem solving skills are a must in this role.
  • Excellent customer service skills.
  • It is essential that the successful candidate is PC literate, with a good level of experience in MS Office including Outlook, Word, Excel. 
  • You will have to gain enhanced clearance within the first 3 months of employment. Serco will arrange this on your behalf.

 

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:

  • Free, secure onsite parking.
  • Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
  • Gym membership, the site boasting 2 fully equipped gymnasiums.
  • Site also has a heated outdoor swimming pool (open May-Sep).
  • 18-hole golf course (annual membership circa £375).
  • Fully equipped riding stables, with the opportunity for lessons.
  • Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

 

What we offer:

  • 25 days annual leave plus bank holidays and the chance to purchase additional days.
  • Serco-Flex - local working policy which supports home working options dependant on role requirements.
  • Serco discounts which include cinema, entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion. 
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, apprenticeships, formal study and much more to support you to build your career with Serco.

 

Find out more about working at the Defence Academy by following the link below:

https://youtu.be/hakVZgUFZag

 

Why Serco

Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK's Armed Forces. Whether you're joining us from the military or from a civilian background, you'll take great pride in supporting the military and the care we take of our defence customers.

 

A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that's in Defence or in another part of our multi-sector business. We also support our teams with a range of training and accreditations, from apprenticeships to chartered statuses.

 

Great People - Within Serco you'll find diverse and inclusive people that are driven by the same can-do attitude and values of Care, Trust, Pride, and Innovation. We are proud of who we are as individuals - and of how we come together as one team.

 

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

 

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

 

Are you interested in finding out more about a career in defence with Serco?

To discover more about the amazing careers at Serco, meet our team, what we offer and women in defence please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

 

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

 

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Reference
282226-en_GB
Contract Type
Expiry Date
22/12/2022 03:24:00
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