Lead Administrator (HR Team)

Swindon | Other

Lead Administrator (HR Team)

UK Defence Academy, Shrivenham, SN6 8LA

Part time: 18.5 hours (Permanent Job Share Role)

Wed 1200-1600, Thu 0830-1630, Fri 0830-1600

Salary: £23,030 (Pro-rata £11,515)

Interviews to be held W/C 12 Jun 2023


This is an exciting and varied role within the Military HR/Pay and Allowances department of the Defence Academy of the UK, an MOD site near Shrivenham Village.  Embedded with our MOD colleagues, the team are responsible for the accurate management of pay, allowances and many other aspects of the UK Military HR packages.  The ideal candidate will demonstrate excellent customer service skills, possess a high level of attention to detail, be organised, able to prioritise and have a good capacity for learning new skills and understanding regulations.  Full training and ongoing mentoring will be provided.


Sitting within a beautiful and secure site, the Defence Academy hosts 2 lakes and is surrounded by acres of scenic woodland.  The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. 


Benefits of working on this site include:

  • Flexible working
  • 1 day per fortnight working from home once fully trained
  • Free, secure onsite parking
  • Uniform provided
  • Opportunity to join many sports and activity clubs (heavily subsidised subscription costs)
  • Gym membership, the site boasting 2 fully equipped gymnasiums at only £3 per month
  • 18 hole golf course (annual membership circa £400)
  • Fully equipped riding stables, with the opportunity for lessons
  • Other sporting facilities include tennis courts, Astro Turf football pitches and much more


Work may include:

  • Providing a wide range of administrative support to military personnel
  • Adhering to MOD policies and regulations in order to provide accurate advice and support
  • Responsible for assisting in monthly payroll accuracy checks, responding to pay related queries from military personnel and advise and assist with expense queries
  • Managing data entry between a variety of different systems
  • What you need to do the job


What you'll need:

  • The ideal candidate will be an experienced Administrator with a good level of general education, preferably with the following:
  • GCSE's (A-C) or equivalent in English and Maths
  • Able to use a variety of communication methods (oral, written and face to face)
  • Essential you can work as part of a large professional team or individually
  • Be able to manage departmental workload
  • Must be methodical, have proven organisational skills and able to work to tight deadlines
  • Problem solving skills are a must in this role
  • Excellent customer service skills
  • It is essential that the successful candidate is PC literate, with a good level of experience using the MS Office suite of applications
  • Due to the nature of this role, you will be required to complete the Security Check (SC) process within the first 3 months of employment.  Serco will arrange this on your behalf.


What we offer:

  • 12.5 days annual leave plus bank holidays and the chance to purchase additional days.
  • Serco discounts which include cinema, entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
  • We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion. 


We have a mandate to deliver brilliantly.  If you think this role would suit you, working in an exciting and challenging environment with like-minded individuals, please apply now and upload a copy of your CV and covering letter.


To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


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Contract Type
Expiry Date
01/06/2023 03:11:00
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