Learning Content Designer

Homebased | Other

Learning Content Designer

Homebased (with some travel) 
Up to £32,000 PA dependent on experience + Benefits


Here at Serco, we're looking for a Learning Content Designer to join the wider Learning and development team.  This is a role where both your creative flair and appetite for originality combine to produce amazing digital content that will ignite the imagination of both UK and Global audiences. 


You will work closely with the Design and Development and L&D Projects teams, to review, scope and agree content requirements, identify best solutions and design and present digital content to the highest possible standard.


You will also have responsibility for the review and quality control of digital content, working with key stakeholders to ensure content remains current and fit for purpose.


Please note that this will be a two-stage interview process, with initial calls being held on Tuesday 31st January & Wednesday 1st February via MS Teams. There will be a short activity at the beginning of the 2nd interview which will be held on Thursday 9th February at our offices in Solihull, more details will be provided closer to the date if successful.



As part of this you will:

  • Design both digital and blended learning solutions, including eLearning, interactive PDFs, infographics, video content and face-to-face training
  • Develop digital learning assets using Articulate Storyline, Rise and the Adobe Creative Cloud
  • Create supporting material/media (audio, video, simulations, role play, games etc)
  • Establish and maintain a resource library of e-learning materials following strict version control and branding procedures
  • Amend and revise programmes as necessary, to adapt to changes occurring in the work environment and due to regulatory changes.

What you will need to do the role

  • Proven knowledge and experience of eLearning authoring tools, Articulate 360 and Vyond
  • Good all-round abilities in Microsoft Office applications (particularly PowerPoint, SharePoint), knowledge of Power Automate and Power Apps would be advantageous
  • Knowledge of current and emerging eLearning tools and applications
  • Knowledge of SCORM, xAPI and other learning management and record storage systems an advantage
  • Understanding of neuroscientific and learner-centric design principles will be advantageous but can be developed in role

What we offer

  • Contributory pension scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • BUPA anytime health plan
  • Serco Benefits package - including discounts to well-known retail and entertainment brands



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
13/02/2023 02:37:00
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