Leisure Team Member Apprentice-Birmingham Leisure C

Birmingham | Other

Title: Leisure Assistant Apprentice
Location: Stechford Leisure Centre

Working Week: 30 hours a week, Rostered in for shifts between Monday to Sunday
Salary: 7,503.60 - 10,684 per annum depending on experience  

Apprenticeship Qualification: L2 Leisure Team Member Apprenticeship
Expected Apprenticeship Duration: 18 -24 months

 

Stechford Leisure Centre is looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship. We invest in our people and teams and the Leisure Team member is a grass roots position within the business that provides ion the job learning and provides a wide variety of opportunities in the business.

As a Leisure Assistant you'll play an important part of life here at the centre as you ensure that everyone who visits the centre will be safe and have access to everything, they need to enjoy their visit. You will act as Lifeguard, Swimming Teacher, and Health & Fitness Coach amongst other operational duties

Without you there can't be any Leisure Activities. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

 

Key accountabilities:

  • Provide exceptional customer service to all members.
  • Assisting with gym tours and member onboarding sessions.
  • Assist with maintaining the brand standards of the gym and fitness studios.
  • Showing members how to use the gym equipment and machines safely.
  • Support and motivate users who take part in physical activity sessions
  • Understanding health, safety and welfare in a fitness environment
  • Covering Lifeguard positions where required.
  • Adopting a customer service focussed approach to your responsibilities.
  • Safe and effective pool supervision.
  • Equipment setups safely and on time.
  • Effective communication with other team members.

 

About you

You'll need to have excellent customer service skills as you'll be interacting heavily with our customers. So, whether you've earned that experience in a leisure or another customer facing environment, you'll be a people person who is happy dealing with people of all ages and backgrounds. You need to be a team player who is passionate about exercise and fitness.

To be considered for this role, you must be a strong and confident swimmer. If you are invited to interview for this role you will be required to complete a swim test as part of the interview process. To be considered for the role you must be able to demonstrate you are able to do the following. - Jump/dive into deep water - Swim 50 metres in no more than 60 seconds - Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds - Surface dive to floor of pool (deepest part) - Climb out of a swimming pool unaided by ladders/steps and where pool design permits

 

Training to be delivered

Leisure Team Member Apprenticeship L2
NPLQ (National Pool Lifeguarding Qualification)
Instructing Exercise and Fitness L2
Swim Teaching L1&2

(If you don't have GCSE C+)
Functional Skills Level 2 in Mathematics
Functional Skills Level 2 English
Functional Skills Level 2 ICT

 

  

Why Serco

 

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can't operate. They ensure that our customers can enjoy their activity in safety and when needed they save lives

 

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions they can move into other centre management roles in one of our 55 facilities.

 

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning

 

 

What we offer

 

  • Free/heavily discounted use of all the facilities at the Centre
  • Excellent Development and Training Opportunities
  • A safe and supportive culture
  • A chance to make a positive difference to the community

#sercoap

Title: Leisure Assistant Apprentice
Location: Stechford Leisure Centre

Working Week: 30 hours a week, Rostered in for shifts between Monday to Sunday
Salary: 7,503.60 - 10,684 per annum depending on experience  

Apprenticeship Qualification: L2 Leisure Team Member Apprenticeship
Expected Apprenticeship Duration: 18 -24 months

 

Stechford Leisure Centre is looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship. We invest in our people and teams and the Leisure Team member is a grass roots position within the business that provides ion the job learning and provides a wide variety of opportunities in the business.

As a Leisure Assistant you'll play an important part of life here at the centre as you ensure that everyone who visits the centre will be safe and have access to everything, they need to enjoy their visit. You will act as Lifeguard, Swimming Teacher, and Health & Fitness Coach amongst other operational duties

Without you there can't be any Leisure Activities. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community.

 

Key accountabilities:

  • Provide exceptional customer service to all members.
  • Assisting with gym tours and member onboarding sessions.
  • Assist with maintaining the brand standards of the gym and fitness studios.
  • Showing members how to use the gym equipment and machines safely.
  • Support and motivate users who take part in physical activity sessions
  • Understanding health, safety and welfare in a fitness environment
  • Covering Lifeguard positions where required.
  • Adopting a customer service focussed approach to your responsibilities.
  • Safe and effective pool supervision.
  • Equipment setups safely and on time.
  • Effective communication with other team members.

 

About you

You'll need to have excellent customer service skills as you'll be interacting heavily with our customers. So, whether you've earned that experience in a leisure or another customer facing environment, you'll be a people person who is happy dealing with people of all ages and backgrounds. You need to be a team player who is passionate about exercise and fitness.

To be considered for this role, you must be a strong and confident swimmer. If you are invited to interview for this role you will be required to complete a swim test as part of the interview process. To be considered for the role you must be able to demonstrate you are able to do the following. - Jump/dive into deep water - Swim 50 metres in no more than 60 seconds - Swim 100 metres continuously on front and back in deep water and then tread water for 30 seconds - Surface dive to floor of pool (deepest part) - Climb out of a swimming pool unaided by ladders/steps and where pool design permits

 

Training to be delivered

Leisure Team Member Apprenticeship L2
NPLQ (National Pool Lifeguarding Qualification)
Instructing Exercise and Fitness L2
Swim Teaching L1&2

(If you don't have GCSE C+)
Functional Skills Level 2 in Mathematics
Functional Skills Level 2 English
Functional Skills Level 2 ICT

 

  

Why Serco

 

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can't operate. They ensure that our customers can enjoy their activity in safety and when needed they save lives

 

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions they can move into other centre management roles in one of our 55 facilities.

 

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning

 

 

What we offer

 

  • Free/heavily discounted use of all the facilities at the Centre
  • Excellent Development and Training Opportunities
  • A safe and supportive culture
  • A chance to make a positive difference to the community

#sercoap

 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Register & Apply Now Login & Apply
Reference
280564-en_GB
Contract Type
Expiry Date
07/02/2023 01:38:00
Shortlist Email me jobs like this  Back to listing