Location: Shakespeare Road, SE24 0PZ
Working hours: Monday - Friday 6am - 2:30pm
Salary: £33,000- £38,000
Serco's Environmental Services provide a complete waste, recycling, and street cleansing service on behalf of the residents and community of Lambeth. With a professional, dedicated, and friendly team, our environmental staff ensure that our streets, homes, and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to the community that we serve.
Right now, we have an opportunity for a like-minded Logistics Resource Planner to join our team of essential workers and help us to make a positive difference to the environment we all live in.
This role will see you organise the daily management of operational requests using the Management information system Whitespace, monitoring response times and whilst communicating with operational teams to support in the optimal deployment of resources to reduce and resolve service failures.
You will be responsible for analysing management data, responding to customer and client queries to support operational departments with any possible service issues. Whilst reporting to the Contract Manager you will maintain contact with crews throughout the day, identifying issues as and when they arise, ensuring that appropriate action is taken by responding positively to them in a dynamic and pro-active manner.
We are dedicated to the ongoing development and career progression of our employees, with outstanding training opportunities made available to you, along with the chance to undertake additional qualifications.
We know that our environmental team are our communities' unsung heroes, and it can be pretty hard work, but we can offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team, and the knowledge that your work is directly responsible for helping to promote a cleaner, greener living and working space for everyone in our communities.
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
What you'll need to do the role
First and foremost, you will be someone who is proactive and can hit the ground running due to your background within the waste industry.
You will be proficient in the use of Microsoft packages and data management systems such as whitespace to support you with analysing data to identify risks and trends when resource planning.
You will be an excellent communicator with the ability to proactively and positively impact our front-line teams whilst being able to work collaboratively with senior management.
Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.
What we offer
Up to 6% contributory pension scheme
Serco discounts which include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships.
Interesting, varied, and enjoyable work
A company that recognises your contribution
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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