Managed Mobile Standard Service Manager
Hybrid - Attached to London, Hook or Solihull Office with UK Travel
Full Time, Permanent
£70,000 - £75,000(dependent on experience)
Here at Serco, we are seeking an ambitious Managed Mobile Standard Service Manager to be responsible for the planning, launch and day-to-day management of the Managed Mobile Service (MMS).
In this key role you will manage the Managed Mobile Estate (MMS) and the commercial relationship with the vendor throughout the Standard Service Lifecycle, gathering and prioritising business and customer requirements, defining the MMS standard service vision, and working closely with internal stakeholders. You will work alongside Standard Service Managers and Operational teams to ensure that the suppliers are meeting business requirements to deliver business winning services.
You will develop services by identifying potential product/platforms; conducting market research and benchmarking; gathering functional and performance requirements with the business partner; determining specifications, production timetables, financial costing, and time integrated plans for Standard Service introduction, developing adoption strategies.
As part of this you'll:
What you'll need to do the role:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.