368: the in-house Agency
To make an impact that matters, have an idea that matters.
Like many of today's most successful businesses, Deloitte's finest creative output now comes from within.
368, our in-house agency, are a team of strategists, creatives, filmmakers, developers, event specialists, and more. We work together to create everything from brilliant brand campaigns to beautifully designed bid materials.
Our aim is to create the strategy, ideas and executions that set our brand apart as a world-leader.
Our firm's projects are as diverse and impactful as they come, from tackling the climate crisis, to innovating new technology products. In 368, our role is to help share these incredible stories, bringing them to life via integrated solutions that are as creatively effective as our clients are diverse.
Our Northern hub
Our ambition is for in-house to rival traditional agencies by blending creativity with innate knowledge of our brand, our clients and our business.
In order to achieve this, 368 is evolving. As we further invest in our creative, digital and client service capabilities, we need the brightest, most dynamic and ambitious creative talent available to join us.
That's why we have identified the North of England, specifically Leeds, as the location to base our new creative hub. An already thriving eco-system of creativity, we believe that Leeds is the place which perfectly matches our ambition to create an award-winning, market-leading centre of excellence.
This is an opportunity to join a new in-house agency venture dedicated to promoting both the brand and different businesses within Deloitte. In a traditional agency this role would be called a Project Manager, but we're not a traditional agency. It's a role for people who like solving problems and challenges in creative ways to get the job done, people who understand the component parts of an agency and how to get the very best out of them to deliver work that is creative and effective, on time and on budget. It would suit someone who is highly motivated, who is passionate about creative ideas and who is inventive and personable. The role offers variety and the opportunity to push creative solutions in new and exciting ways. We're on a journey to raise standards across every aspect of our agency, to win major brand and advertising awards, and top notch project management has a key role to play.
??? An integral part of our agency model, acting as the 'glue' to effectively bring together the specialist offerings from wider teams (across digital, design, film, events and more) to deliver the most successful campaigns on-time and on-budget for our internal stakeholders
??? Management of projects, marketing activities and campaigns for the full variety of industries and business areas the firm works within
??? Working closely with an Account Manager as part of a delivery team
??? Delivering against detailed campaign and project plans and scopes of work, based on stakeholder briefs and objectives, keeping 'internal clients' updated on project progress, challenges or opportunities throughout.
??? Challenging the 'status-quo' to identify ways to enhance engagement with your campaigns target audience
??? Liaison with other agency specialist teams and external suppliers to manage the creation and timelines around specific deliverables for campaigns or initiatives, working to clear SLAs that exist in each area
??? Post-campaign reporting, tracking KPIs and identifying areas for further improvement, as well as collating post campaign de-briefs
??? Ensuring that all campaign plans, and activities within them, are fully focused on driving impact with the most important client groups for the area you are working with
??? Budget and risk management
??? Support for the creation of the list of clients to target for each campaign, where necessary liaising with account teams within each area and making full use of the firm's CRM processes
Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.
Northern England, Leeds
This is a permanent contract opportunity. The role can be worked on a Full Time basis.
"Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we'll try to accommodate"
??? Strong project management skills - formal qualifications not necessary, but an understanding of the key elements and a track record of successful project delivery essential
??? Excellent stakeholder management, confident and comfortable working with people at all levels
??? Ability to deliver multiple campaigns and activities at any one time, working well under pressure and dealing with multiple priorities and deadlines
??? Strong team player - showing evidence of coordinating specialist teams and individuals to get things done
??? Passion for and understanding of the Deloitte brand and wider professional services market
??? Experience delivering across creative campaigns and key channels, including email marketing, website content, and social media
??? Experience delivering event and experiential activations
Skills and Capabilities
??? This role requires a background in creative, integrated or CRM agencies
??? Excellent interpersonal skills
??? Strong communicator, both verbally and in writing (including presentation skills)
??? Knowledge of key Project Management methodologies and software
??? CRM and Marketing Automation platform experience an advantage
Your service line: Enabling Functions
At Deloitte, we're all about making an impact that matters, together. And nowhere is this more apparent than among our 2,000 strong Enabling Functions teams. With our combined specialist skills and business partnering expertise, we provide all the essential strategy, support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. So not only will you be providing world-class support to our internal clients, you'll be making an impact for all the hugely influential organisations Deloitte works with too.
Covering all our distinct areas: Human Resources, Clients & Industries, Finance & Legal, Central Business Services, National Quality & Risk Management, Technology & Digital Services, and Real Estate, the opportunities here are vast. And what's more, you can grow your career in whatever direction you choose. We'll support you all the way.
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm.
The recruitment team will provide further detail as you progress through the recruitment process.