Mechanical Craftsperson

Norwich | Other

Mechanical Craftsperson


Norfolk & Norwich University Hospital

Full time, Permanent (37.5 hours per week)

08:00 - 16:00 (7.5 hours per day)


Salary - £29,089.40 to £34,372.70 depending on experience plus Serco benefits


Here at Serco, we're looking for a Mechanical Craftsperson to fulfil a newly created water hygiene role in our Estates department at the Norfolk & Norwich University Hospital. This role offers a unique opportunity to work in a diverse engineering environment providing a wide scope for development of skills and knowledge as well as making a positive difference in supporting the NHS and community we support.


Reporting into the Mechanical Supervisor the Mechanical Craftsperson will be part of the engineering team providing planned preventative and reactive maintenance services across the Norfolk & Norwich Hospital site as part of Serco's Hard FM estates service to the NHS.


The post holder will ensure that the hospitals' water management plan and schedule are satisfied robustly, safely, and reliably. They will carry out maintenance and repairs on a large variety of plant and equipment to include but not limited to:

  • Medium Temperature Hot Water systems
  • Hot and cold-water systems including cold water service tanks, calorifiers, thermostatic mixing valves etc.
  • Hydrotherapy pool
  • Decontamination equipment
  • Equipment repairs
  • Systems balancing and testing etc.


What you'll need to do the role:


  • Completed a recognised appropriate Engineering Apprenticeship or other relevant structured Training Program, appropriate City & Guilds and/or BTEC certification (minimum NVQ Level 3).
  • Sound knowledge and understanding of Mechanical Building Services.
  • Proven experience of working in a similar environment.
  • A background in water hygiene/sampling
  • A good understanding of L8 and HTM 04-01
  • Water awareness training.
  • Understanding of PPM schedule plans for routine water sampling.
  • Tank cleaning and disinfection training.
  • Ability to demonstrate a professional approach with strong awareness to health and safety.
  • BG04 steam boiler water treatment training would be desirable.
  • Pool plant operator or relevant hydrotherapy pool training would be desirable.
  • Effective communication and customer service skills.
  • Ability to work well in high pressure situations.
  • Able to demonstrate good knowledge of water hygiene and associated risks in an NHS environment.


For an informal chat please contact Mark Speller, Mechanical Engineering Manager on: 01603 641140


Why Serco?

Meaningful and vital work: Working within Hard FM at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.

A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
31/05/2024 01:10:00
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