Monitoring Coordinator
Norfolk & Norwich University Hospital
Norwich, NR4 7UY
Full-Time, Permanent (37.5 hours per week)
£23,000 - £26,000 per annum
Here at Serco, we're looking for a Monitoring Coordinator to join us at Norfolk and Norwich University Hospital. The Monitoring Coordinator will develop and strengthen the monitoring, inspection and evaluation processes and procedures, and monitor the sustainability of data and results.
The main duties will include maintaining and reviewing the required databases needed for the statutory data submission, providing feedback to managers and contract managers, obtaining and recording evidence for potential mitigation, and working closely with management to maintain compliance.
What you'll need
You will need excellent organisation, communication, and interpersonal skills. Previous experience and knowledge of monitoring, capacity assessment methodologies and the ability to lead on the implementation of new systems. You will also need a strong attention to detail, and the ability to meet required deadlines.
Why Serco
Meaningful and vital work: Working within Healthcare at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need 24/7.
A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
Great people: Hospitals are busy places, and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.
What we offer
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
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