Network Occupancy Coordinator

Your New role 

We currently have a brand-new opportunity for a Network Occupancy Co-ordinator to join our team in the West Midlands. The role will be based from our West Midlands Regional Operations Centre (WMROC) with regular trips to our depot at Bescot and home working.  

You will support the decision making and co-ordination of all activities on the regional network. Optimising the overall network availability and ensures minimal disruption to customers, whilst maximising operational delivery. 

What you’ll be leading on 

  • Provide feedback and guidance on requests, notices and permits for network occupancy. 
  • Maintain and oversee the management of information in the National Highways Network Occupancy Management System and other associated systems in an accurate and timely manner. 
  • Manage the coordination of Abnormal Loads by agreeing routes for the movement of special order category loads and ensuring accurate and timely delivery. Manage specific movement files and ensure that relevant policies and procedures are followed.  
  • Manage communications regarding booking confirmation, rejections or variations.  
  • Ensure that the road space booking or abnormal loads data is accurate and to take the necessary actions to resolve any issues. Ensure that stakeholders (e.g. NTIS) can rely on the accuracy and timeliness of data to publish road works information, to enable customers to better plan their journeys (e.g. via Traffic England, mobile apps, etc.)  
  • Support the management of network occupancy related to the New Roads and Street Works Act and Traffic Management Act 

To be Successful 

  • Excellent Stakeholder management and communication skills 
  • Experience in a fast-paced administrative environment 
  • Proficient in MS Office 
  • Ability to work well under pressure and to tight deadlines 
  • Knowledge of the Traffic Management Act and New Road & Street Works Act is desirable  

A bit about us 

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.  

Want to know more? 

To request a copy of the role profile, please contact quoting reference number #5416 


Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. 

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

  • Our total reward package includes basic salary, the potential for a performance related bonus
  • Contributory pension scheme with employer contribution of up to 10%
  • Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
  • Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
  • Life assurance of 4 times annual salary
  • Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
  • A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
  • Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

  • Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
  • Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
  • Community friendly – offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:       

  • Right to work check
  • 3 year employment history references
  • DBS criminal record check
  • Social media and adverse journalism check
  • Driving licence check (if applicable)
  • Fit to work questionnaire (for all), followed by a medical check (if applicable)
  • Qualifications and/or professional membership check (if applicable)

And finally 

We reserve the right to close before the advertisement expires.

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Contract Type
£28,190 - £29,890
Start Date
Immediate Start
Expiry Date
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