Offender Management Assistant

Kilmarnock | Other


Offender Management Assistant

HMP Kilmarnock

Full time, 38 hours



£23,147- £23,725 Per Annum



HMP Kilmarnock is situated approximately three miles south-east of Hurlford in East Ayrshire and housing a range of male prisoner types. We have a fantastic opportunity for an Offender Management Assistant to join our team.


As an Offender Management Assistant you will carry out various administrative duties which aim to support the implementation of various offender risk management processes, including but not limited to, Psychology services, Home Detention Curfew (HDC), Social Work support, Integrated Case Management (ICM), prisoner movements and transfers, prisoner supervision system, and court desk processes.

Some of your main duties include untried and convicted warrants calculation, scrutiny and security. You will be liaising with various internal and external disciplines, including prisoner escorting services, courts, legal services, social work and reception function. Additionally, the successful post holder will be processing travel warrants and liberation grants. Furthermore, they will be supporting the maintenance of prisoner core and electronic records and collating and providing data to support performance and compliance audits. Where required you will support by taking minutes from meetings. You will also be presenting staff and prisoner awareness sessions aimed at promoting departmental functioning.



What you need to do the job:


This role will be suitable for someone who has Previous administration and, or legal work, it would be desirable Understanding of the Scottish Legal System. The successful postholder must have a good level of English and Maths skills. It would be ideal to have Intermediate/advanced sentence calculation, however this is not essential as training will be provided. Furthermore, it would be good to have some knowledge of prison regimes. It would be beneficial if you have previous experience of minute taking and a good level of keyboard & IT skills (including Microsoft Word & Excel).



Why Serco



Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 



What we offer


  • 25 days holiday plus 8 bank holidays
  • Up to 6% contributory pension scheme
  • Serco's Benefits Package that includes offers and discounts
  • An autonomous and supportive culture
  • Working in a tight knit, friendly team environment 
  • The chance to make a positive difference to public sector services




About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
06/10/2023 02:22:00
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