Offender Supervisor-HMP Dovegate

Uttoxeter | Other

Prison Offender Manager

Contract: Part Time

Salary: £20,542 to £22,135

Hours: 20 - Flexible 


Here at Serco we are looking for an experienced Manager to join the Offender Management Unit at HMP Dovegate. Reporting into the OMU/Hub Manager & Senior Probation Officer, you will be the first point of contact for the offender and their external Community Offender Manager. 


As our new Prison Offender Manager, you will be responsible for managing an offender's journey whilst in custody and forming a trusting & working relationship with the offender. A key element of this role is to motivate the offender and helping them consolidate learning from the different interventions included in their sentence plan, in order to support them in achieving their sentence plan goals and reducing the risk of reoffending. Other key duties will include:


  • Providing advice, guidance, and support to an offender through day-to-day implementation of their sentence plan, their custodial journey, and participating in all multidisciplinary reviews involving your offenders. 

  • Maintaining regular face to face contact with offenders and their external stakeholders and become knowledgeable of their offending behaviour, a key area to reduce reoffending maintaining strong family ties, in your role you will support family links are maintained or developed

  • Accountability in brokering arrangements for the offender to attend activities and interventions identified in their sentence plan, this will include preparing the offender for attendance at such activities and supporting their learning and development fostering a rehabilitative culture.

  • Identifying any new problems or issues, which may affect the risk posed by the offender or their achievement of their sentence plan goals and working with the Offender Manager to review and re-plan accordingly.


Due to the nature of the role, it is important that you are able to plan and organise your workload proactively in a busy environment and demonstrate a positive attitude to change and a flexible approach to your workload. You will also be required to attend and complete prison service training to enable you to carry out all case administration duties as stated in the specific requirements.


What you will need to do the role:


In order to carry out this role successfully, you must have a good understanding of Offender Management Unit work and experience of working in a custodial environment would be advantageous however not essential. Sentence Calculation Level 1 (After Training and to Remain Competent) would also be of interest. 


It is vital that you have excellent IT, written & oral communication skills as you will be working in a busy office environment. You will be confident in your own ability to work alone using your own initiative as well as maintain good working relationships with colleagues within your team. You must have a good standard of education including English & Maths.


This is a fantastic opportunity and hugely rewarding for someone who has the ability to reflect on their own performance and strives for continuous improvement. We pride ourselves in the work that we do within the prison and if you enjoy engaging with people and have strong interpersonal skills, this is a fantastic opportunity to work with offenders and ensure a positive experience as part of their rehabilitation.



What we offer

  • Pension upto - 6%

  • Employee Assistance Programme

  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships

  • A safe and supportive culture

  • Chance to contribute to innovation in public services

  • A company passionate about diversity and inclusion



Why Serco


A place where you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A place you can count on - Our diverse UK-wide operations offer unrivaled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


A place for you - We are a motivated team that will encourage you and help you to succeed within a supportive and safe culture.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Register & Apply Now Login & Apply
Contract Type
Expiry Date
07/08/2024 01:17:00
Shortlist Email me jobs like this  Back to listing