On Boarding Co-ordinator

Position description

The key focus of the On-boarding team is to create a positive experience where our new and existing employees feel informed and prepared for their transition either into the business or into a new team/role. The team works collaboratively with functional and operational teams across BAE Systems Plc to support the On-boarding pipeline.

Based in the Portsmouth area and reporting to the On-boarding Team Leader, the On-boarding Professional is responsible for supporting all candidates throughout the on-boarding life-cycle. Supporting a number of activities from, verbal offer acceptance through to first day readiness. They will have a passion for providing a seamless, end-to-end on-boarding experience for both candidates and hiring managers.

Core duties

• Providing timely/regular communications, ensuring candidates and hiring manager are effectively engaged and supported throughout the on-boarding cycle
• Providing a quality customer service, interacting with other teams involved in the on-boarding cycle e.g. Payroll/Reward or Occupational Health/Security, answering enquires and escalating where appropriate
• Building and developing effective and collaborative relationships with colleagues and customers
• Providing advice and offering support with minimal supervision, following established methods and procedures, but on occasion judgement may need to be exercised
• Attend and contribute to daily stand up meetings to review workload/priorities
• Offer Management:
• Production and provision of all candidate offer documentation
• Responsible for the gathering, processing of candidate paperwork, contracts. new starter forms and other agreements - personal data including salary/benefits/bank details
• Pre-placement Screening:
• Initiation of pre-screening processes, occupational health & security vetting
• Monitoring progress & updating trackers/recruitment platform to measure cycle time
• On-boarding:
• Support on-boarding activities for new starters including welcome calls, emails and the provision of on-boarding information
• Updating candidate information on various systems
• First Day Readiness:
• Prepare/Initiate on-boarding e.g. IT accounts etc. access for new starters Position Profile
• Participate and contribute to routine operational readiness activities
• Provide candidates with day one information

• Quality:
• Ensuring procedures and policies are adhered to, including data protection and confidentiality guidelines
• Process documents - supporting and contributing to continuous improvements projects and implementation of new processes within the on-boarding team
• Ensuring all process maps and work instructions are maintained to a quality standard
• Working within set time-frames to meet deadlines, with great attention to detail

Typical knowledge, skills and qualification requirements

Knowledge

• Customer Service experience
  · Strong Administration background
  · Knowledge of HR and recruitment administration
  · Proven work experience as an Administrator on-boarding/mobilisation or similar role
  · Experience using an Applicant tracking system

Skills

• Interpersonal, team working skills
  · Excellent written and verbal communication skills with a strong attention to detail
  · Highly organised with the ability to prioritise and manage multiple tasks simultaneously whilst maintaining the
  highest standards of accuracy
  · Hands-on experience with HR Systems
  · Experience managing relationships with a variety of stakeholders across all levels

Qualification

• Intermediate IT skills, in particular MS Word and MS Excel (E)
  · Minimum 4 GCSE's (or equivalent) at Grade C or above including Mathematics and English