Operations Administrator

Darlington | Other

Operations Administrator

International Fire Training Centre, Durham

Full time, Permanent

Salary of £24,610.00 plus benefits


Serco have an exciting opportunity to join their team as Operations Administrator at the IFTC in Durham.


You'll be ensuring that all operational aspects are managed and reported on in a manner compliant with statutory obligations and Serco's group standards. The post holder will work closely with colleagues, managers and stakeholders to deliver a well-managed and compliant operation.


Main Accountabilities:

  • Providing dedicated operational administrative support to Technical IFTC management:
  • Uploading data to central incident platform
  • Monitoring and managing the review of Health and Safety related assessments
  • Maintaining and updating multiple operational excel spreadsheets/online portals
  • Take a pro-active role within the fireground, motor transport and facilities departments; liaising with the    suppliers and contractors and generally being fully conversant with the departmental aims and objectives.
  • Assist in ensuring IFTC Local Operating Procedures (LOP's) are created, reviewed and updated on a regular basis.
  • Any ad-hoc duties as requested by the Head of Compliance & Technical Services


What you'll need to do the role:


  • Good level of general education
  • Ability to take a systematic approach to their workload
  • Ability to communicate at all levels, using a variety of communication methods (spoken, written, behaviour)
  • Organisational skills



What we offer:

  • 25 days annual leave plus bank holidays.
  • Annual leave purchase scheme.
  • Up to 6% contributory pension scheme
  • Free onsite parking.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
  • A safe and supportive culture.
  • A company passionate about diversity and inclusion.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 



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Contract Type
Expiry Date
30/05/2024 01:07:00
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