Operations Assistant

Lilleshall | Leisure & Tourism

Job title: Operations Assistant

Location: Lilleshall National Sports Centre, Shropshire, TF10 9AT

Job type: Full Time, Permanent

Working Hours: 39 hours per week, 5 out of 7 days, earlies, lates and weekend shifts

Salary: Up to £23,200 per annum + Excellent benefits



Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for an Operations Assistant to join the centre.


Lilleshall is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain's leading sports men and women. Lilleshall is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.


As the Operations Assistant, you will assist the Duty Manager working within the centre, ensuring customer safety and high standards of service and customer care at all times.  The role will involve supervision of specific activities including health and safety checks, maintaining high standards of cleanliness and the safe handling, and set up of equipment.  


You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities.


About you


The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Lilleshall, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.


Ideally, you will have previous experience in a busy leisure environment, dealing in high volumes of customers, adults and children, however full training will be given to the suitable candidate.


Lastly, you will have a flexible approach to working hours and willingness to learn new skills.



If you feel like you meet the above criteria and are looking for a new and challenging and varied role, please apply today.


Why Serco
Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 


A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career. 


Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 

What we offer


  • Free membership at the Centre plus heavily discounted use of classes and facilities.
  • Free safeguarding training and DBS check 
  • Excellent Development and Training Opportunities  
  • 6% employer matched pension contribution
  • 20 days annual leave (21 days after 1 year) + Public Holidays
  • Life assurance up to 2x base salary
  • Plus more Leisure Benefits: Employee Benefits (moreleisure.com)




Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.


*Google Chrome is the preferred browser to access Serco careers website*


Register & Apply Now Login & Apply
Contract Type
Expiry Date
31/07/2024 01:15:00
Shortlist Email me jobs like this  Back to listing