Job type: Permanent, full time
Working Hours: 39 per week, 4 on, 4 off, 9pm to 8am Mon to Fri, weekends 8pm to 8am
Salary: £21,785 per annum + overtime opportunities and excellent benefits
Here at Lilleshall National Sports Centre our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for an Overnight Duty Manager to join the centre.
Lilleshall is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Lilleshall provides excellent facilities to Britain's leading sports men and women and is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events and team-building days.
As the Overnight Duty Manager, the purpose of your role will be to manage the facility outside of daytime opening hours ensuring all activities are delivered to a high standard, with the health and safety of staff and customers as the first priority. The role will involve a high level of customer interaction as well as the deployment and supervision of the operational team to ensure service delivery standards and procedures are met.
The role will also involve taking control and responding in the event of any emergency situation
The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Lilleshall, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
The Duty Manager role is an important role as you will be someone who needs to lead by example and be a role model for those members of staff under you. You will be seen as a self-starter who strives for self-improvement and advise where necessary for areas of development for your staff.
To be considered for this role you will have experience of facility management at a supervisory level and confidence in applying management systems. You should also have a working knowledge of Health & Safety at Work legislation and its practical application. The individual should ideally have previous Duty Manager experience at a multi-building site including accommodation. Having a first aid qualification is desirable as well.
If you feel like you meet the above criteria and want to cut your teeth in a challenging and varied role, please apply today.
Meaningful and vital work: Working within Leisure at Serco means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.
Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.