Partnership Manager

Lincoln | Other


Permanent, Full Time

Up to £38,000 per annum + Company Car + Excellent Corporate Benefits Package 


Here within our Asylum Accommodation and Support Contract an opportunity has arisen for a Partnership Manager with previous experience in managing stakeholder relationships and to act as the key point of contact within relevant localities for both internal and external stakeholders and organisations. This is a challenging role within the AASC contract that requires resilience and offers the opportunity to drive a range of improvements, with particular focus on assisting individuals through the asylum system.


The Partnership Manager will establish, promote and maintain good working relationships locally with service users, external stakeholders, organisations and agencies to enhance the performance, reputation and continuous improvement of the AASC Contracts.  In addition, you will provide effective challenge and support and take responsibility for identifying reputational risks in respect of AASC delivery. You will ensure that Multi Agency Forums are in place where appropriate and take full responsibility for delivering effective communication ensuring that any Safeguarding concerns or risks identified are escalated and communicated and provide practical support in this process


As Partnership Manager you will report to and support the Head of Stakeholder Engagement and regularly engage and communicate with the Field Operations staff and SMT members providing practical support to partners. You will support the Senior Management Team and Corporate Leadership Team in organising events and propose and help develop business development ideas, preparing support material, including presentations and reports.


What you'll need to do the role: 


We are looking for candidates who have Higher education to degree standard with substantial previous experience in managing stakeholder relationships and proven experience of making presentations to stakeholders with success in delivering messages effectively. Proven influencing, persuading, negotiating and leadership skills obtained within a managed service delivery organisation.


 Desirably a detailed knowledge of:


  • UK asylum policy and process and how this impacts on other policy areas
  • The role of the Home Office  and how this impacts on other government departments
  • The role of local authorities and the third sector in the asylum process


You will have excellent communication skills at all levels along with strategic & operational delivery and relationships that sit within those.


Lastly, Security Clearance at CTC level (Counter Terrorism Check) and CRB clearance is required (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office).


Why Serco


Meaningful and vital work - Take pride in with work we do, and it really does matter. Work directly with asylum seekers and gain career satisfaction by providing the support that is required.

A world of opportunity - Work with us, you'll have direct access to training, development, support to grow. There is career opportunity to progress within the AASC contract.

Great people - We believe in putting people first, so we welcome you, we look after you and we support and empower you to care for asylum seekers and each other.


What we offer


  • Pension - up to 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package - discounts include cinema, merlin entertainment, online shopping, mobile phone plans and leisure centre memberships
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more
  • A safe and supportive culture




About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
10/10/2023 02:20:00
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