Payroll Administrator

Solihull | Other

Payroll Administrator  
Hybrid - Solihull Based 
Full Time, Permanent  
£24,000 Per Annum, plus Serco benefits

Here at Serco, we are seeking a Payroll Administrator to provide general administrative support to our Payroll team.  


You will be a team player with the ability to update payroll systems, gather, calculate, and input data. You will support the payroll team with query resolution via phone, email and occasionally letters regarding queries about wages, deductions, attendance, and time records.


As part of this you'll:

  • Running of reports to be able to reconcile the weekly payroll
  • Completing checks to ensure Payroll is correct
  • Approve the weekly payroll or raise queries with outsourced payroll provider as necessary
  • Manage off system transactions including advances, bacs rejects, and Overpayments
  • Resolve data queries and process monthly P46 (car data)
  • Produce and distribute the annual P11D
  • Resolve all P11D Taxable Benefit queries


  • Ensure documentation is maintained
  • Support the wider Payroll Control and Compliance Team with their objectives and assist with ongoing project and process improvement initiatives



What you'll need to do the role:

  • Good communicator both written and verbal
  • Microsoft Office Skills to include; Word, Excel, Power Point and Zoom
  • Comfortable with learning about new IT systems
  • Good people skills, team worker, adaptable, quick to learn
  • Enjoys working within a busy team environment
  • Five GCSEs Grades A to C including Maths and English (or acceptable equivalent).



Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.


What we offer:


  • Pension - 6%
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services
  • A company passionate about diversity and inclusion
  • Serco Benefits and bonus package



About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
11/10/2023 02:16:00
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