People Operations Administrator

Sandwell | Other

People Operations Administrator

Sandwell, B69 - travel to various Serco sites
Permanent, Full time
Up to £23,400 PA (dependent on experience) + Benefits


Here at Serco, we are looking for a People Operations Administrator to manage the end-to-end life cycle of employees within our temporary workforce within a specific region.


As People Operations Administrator duties will include attracting and recruiting temporary workers, onboarding, and assisting with screening/vetting of all new starters, managing performance, rostering whilst also being the first line for all HR related queries.


Your Main responsibilities:

  • Support the onboarding process for new starters, ensuring a smooth end to end process.
  • Support with any activities associated with collecting the right documentation from new starters to ensure security clearance validation checks can be initiated in a timely manner and in accordance with policies and guidelines.
  • Ensure that all mandatory training modules are completed by employees in a timely manner, in accordance with company guidelines.
  • Support with queries related to payroll and data
  • Ensure compliance with all relevant Health and Safety legislation and the relevant Serco safety standards in accordance with company Health and Safety guidelines, policies and procedures.
  • Monitor and report on performance in line with development plans and KPI's for implementing and achieving the overall recruitment and attraction strategy.


What you'll need to do the role:

  • You will be a proactive individual who is committed to delivering excellent of customer service.
  • Strong knowledge of MS Office, including Word, Excel, and Outlook
  • Excellent communication skills
  • Proven Administration skills with high attention to detail and sound understanding of which jobs to prioritise and work to tight deadlines
  • Due to the nature of this role, it is desirable for you to hold a Full UK Driving Licence due to travel commitments within the contract.


What we offer

  • Up to 6% contributory pension scheme
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, Simply Health Plans, Annual Leave Purchase Scheme and more
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities 
  • Up to 25 days annual leave plus bank holidays



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.



Please click on the apply button to be taken to our careers website


Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
12/10/2023 02:17:00
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