Performance manager

What is the purpose of the role?

We are seeking a motivated people-manager to lead and develop a team of up to 13 technicians on our Beckton SPG plant. You will drive their personal performance and improve the overall engagement, whilst managing in line with HR policies and process. Increasing asset availability and operational performance within strict quality targets are vital to the success of this role, and will be achieved in line with a strong health and safety focus.

What makes this role unique?

A leader is one who knows the way, goes the way and shows the way. Is this you? No one day is the same for our performance managers, which means it is a fantastic opportunity to apply their attributes to a front line management role in operations. This is a challenging role and gives the successful person a great opportunity to make improvements and make a significant personal impression within Thames Water.

What will this role involve?

Process Management - ensuring site achieves performance targets alongside optimising key areas of plant to maximise efficiency.

Performance Management - you will be responsible for ensuring the team achieve optimal performance in terms of work management and you will be responsible for developing the team and introducing new skills and health and safety awareness.

Customer and Stakeholder Management - ensuring an exceptional service to our customers with early personal interventions as required.

Health and Safety - you will effectively lead the health and safety culture of the team as well as auditing the health and safety system and processes.

Environmental Management System - ensuring compliance with our ISO14001 Environmental Management System by ensuring effective document control, system audits and monitoring.

Environmental Permit Regulations - you will ensure effective environmental compliance for emissions to air, water and land by maintaining effective procedures and regulatory reporting.

What are we looking for?

Do you have previous experience managing operational staff? Are you focused on continuous improvement? We are seeking an experienced people-manager with a proven track record of engaging and developing their team, ideally with field-based members. You will be used to taking the lead and achieving results in a difficult environment, with a strong focus on, and good working knowledge of, health and safety, ISO 14001 Environmental Management System and Environmental Permit Regulations. You will need to be competent in using IT equipment and systems, and be able to interpret complex Excel spreadsheets. Due to the nature of this role, full valid driving licence is needed.

Thames Water information and salary details

This role is based out of Beckton Sewage Treatment Works in Barking, East London. We are offering a salary up to £41,000 depending on experience and qualifications. Our excellent salary package includes a competitive contributory pension and a wider benefits scheme which includes an annual pay review, season ticket loans and loyalty awards for continuous service plus many more.

About Thames Water

Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.

We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.

Thames Water is an equal opportunity, Disability Confident, and Stonewall diversity champion employer.

Closing Date: The closing date for applications is 20/02/2019.

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Thames Water
Contract Type
Expiry Date
20/02/2019 17:29:00
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