VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS' market leading FM, energy, asset optimisation and regeneration capabilities. 



Location: MOD Abbey Wood, Bristol

Permanent/ Full time 

Salary: Competitive Salary + Use of Company Vehicle


This is an exciting opportunity for a motivated and ambitious Plumber. To successfully deliver the day-to-day repairs service, to the MOD you will provide front line delivery to the MOD family's. Working to deliver highest quality Right First-Time service and to carry out technical services task.



Key Accountabilities:

  • Carry out planned maintenance activities on a variety of MOD Establishments, including routine legionella tasks.
  • Undertake fault finding, investigation and reactive repairs to a variety of different types of installations
  • Ensure all equipment is checked before use, is fit for use, and that you are trained to use it
  • Manage a schedule of work and ensure all associated administration duties are completed and submitted in a timely manner
  • Review and contribute to Risk Assessments and Method Statements to ensure they are to an acceptable standard and ensure compliance at all times
  • Work from drawings and specifications and other documentation without the need for direct supervision
  • Record all tasks against the appropriate assets in the work management system and ensure all documentation relating to maintenance and response works is completed, recorded and distributed in a timely manner
  • Notify management of any defects on equipment or systems
  • Deliver continuous improvement within the scope of the role and keep to key performance indicators
  • Ensure that confidentiality is observed at all times and that matters relating to duties undertaken or information received during the course of duties remains confidential
  • Support the ongoing completion of Quality Assurance, Health & Safety, Security & Fraud and Sustainability processes and initiatives
  • Comply with the extra security restrictions in place in some buildings
  • This role will be based on the Regional Prime Contract, SDA 18 & 57 (Bristol & Gloucester), and the main place of work will be Abbey Wood, Bristol.                                                                                                                                                 
  • There is a requirement to be part of an on-call rota, being available for call outs outside normal working hours (attendance within 1 hour of call being placed).



Skills Needed:

  • Requirement to travel across all sites within area of responsibility
  • Demonstrable practical experience in plumbing in Commercial and Industrial environments, including:
  • A good understanding of electrical requirements in a busy, fast paced environment
  • Flexible approach to work requirements and hours of work
  • Prioritising tasks to meet tight deadlines
  • Ability to work as part of a team including:
  • Planning and completing personal objectives
  • Working as part of a wider team to ensure compliance with KPIs
  • Providing face to face support and advice to customers across the business


Nice To Have:

  • Experience of operating in a security sensitive environment/and or previous SC clearance
  • Knowledge of relevant Health and Safety requirements  including COSHH and RIDDOR
  • Working to ISO
  • Previous employment with health and fitness companies and other similar service providers.
  • Experience of operating in an MOD environment
  • Experience of the Asbestos at Work Act, DDA, Legionella, COSHH, Sustainability etc.


Please note, in order to be considered for this position, you must be able to pass BPSS security clearance.


VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

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Contract Type
Expiry Date
29/03/2023 02:52:00
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