Portfolio Manager

Home Based | Other

Serco: AASC Contract

Base Location: Home with regular travel, covering Midlands and East of England

£34,800 - £35,500 pa + Company Car + Benefits


Here within our Asylum Accommodation and Support Services Contract (AASC) we focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. 


We are looking for a Portfolio Manager to join our Property Team where you will hold responsibility for the Midlands & East Region (MEE).


The key purpose of the role is to actively manage the portfolio to the required quality standards and at the lowest full-life cost. This will be through improving or off-boarding existing properties with focus on poor-performing properties. Working with key internal and external stakeholders to identify a pipeline; develop, implement and monitor an action plan and provide meaningful data to the Contract.


First and foremost you must have a comprehensive understanding of regulatory and statutory residential property standards and possess a good working knowledge of Local and National residential property legislation. (Housing Act 2004, Homes Act 2018). It is also imperative that you have knowledge of economical property trends in the private rented sector and the ability to interpret performance date and provide reports in various formats.


Building relationships is a must so your excellent communication style will be clearly evident to achieve in addition further accountabilities including:


  • Responsibility for ensuring key internal and external stakeholders are kept informed on PIP progress including qualitative and quantitative data including but not limited to: Senior Management Team; AASC Reporting; HSE Manager; Finance Business Partners Contract Leadership Team.
  • Ensuring all improvements and uplifts to the properties are compliant and at AASC on-boarding standard.
  • Collaboration with the Property Negotiators to identify opportunities for acquisition where properties are to be replaced on a like-for-like basis.
  • Works with Field Operations on identifying related opportunities such as planned and preventative maintenance.
  • Sustaining a good relationship with large landlords and investors and managing any material issues ranging from rent reviews through to lease and quality standards.
  • Responsible for negotiating and managing rental reviews through to lease and quality standards with landlords and investors across the portfolio.  



Lastly, your flexibility to drive the success of our AASC will mean you bring flexibility to travel within the regions and occasionally within the UK (a valid UK driver's licence is essential and complete Regular visits to properties and landlords, agents and investors


This role requires Security Clearance at CTC level (Counter Terrorism Check) and also CRB clearance.

    Why Serco


    Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives

    A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

    Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.



    What we offer


    • Pension - 6%
    • Childcare vouchers
    • Bike4Work scheme
    • Employee Assistance Programme
    • Chance to contribute to innovation in the public services sector
    • A company passionate about diversity and inclusion



    About Serco

    At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

    By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


    Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

    At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

    At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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    Contract Type
    Expiry Date
    20/12/2022 02:30:00
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