Watton Vehicle Base - IP25 6JB
Could you take someone from confusion to clarity? Could you take them from confrontational to calm? Could you take somebody from secluded to supported? If so, then a Prisoner Custody Officer position could be just the role for you!
As a Prisoner Custody Officer at one of our Vehicle Bases your role is to provide court transportation services, collecting detainees from prisons or police stations and transporting them safely and securely to courts. Once there, you're responsible for every aspect of their care until it's time for them to return to custody or to be released. Duties include, accompanying defendants in court; searching property or people; ensuring food and drink is available and completing paperwork and data entry for the day.
Our roles are 40 hours per week. Daytime shifts Monday- Saturday. You must be flexible as there will be occasions when finish times are unpredictable (overtime paid).
What you need to do the job
The great thing is, there is no previous experience required! What is key is that you are patient and understanding. If you are successful through our eligibility & assessment process, we will invite you to attend a five-week training course that'll provide you with the skills you need to be a Prisoner Custody Officer.
You must have excellent written and verbal communications skills and be able to use those skills to manage and control all situations, ensuring your detainee remains calm and cared for. Our roles would suit those who have an interest in criminology or psychology.
Due to the nature of this role is essential for you to hold a full UK driver's license (C1 and D1 licence holders).
Still not sure this is the right role for you? Try our careers assistant to find out more: Careers Assistant
Our Assessment Process:
Briefing call to assess eligibility -> Competency based Virtual Interview -> short role-play and written exercise.
What we offer?
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Please click on the apply button to be taken to our careers website
Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.