Procurement Operations Analyst

Hook | Other

Procurement Operations Analyst

Hook, Hampshire (hybrid role)

Full Time, Permanent (37.5 hours per week)

£37,000 - £42,000 per annum plus benefits


Here at Serco, we partner with governments to provide public services across Defence, Justice & Immigration, Transport, Health, and Citizen Services. We're currently recruiting for a Procurement Operations Analyst to join our Procurement Operations Team within the Serco UK&E Procurement Team. As our Analyst, you will provide analytical and management capacity to support effective delivery of the procurement operations services, particularly, procurement performance management and UK government reporting, procurement data management, and the provision of analytical project support to Category Teams.


Procurement at Serco has come a long way over the past 5 years. We already contribute to business success by helping grow both the top and bottom line through supporting new business development and delivering cost efficiencies while protecting Serco from risk, delivering on sustainability, and driving operational excellence. And building on a platform of success, we're now embarking on the next exciting phase in our Procurement evolution by investing in building capabilities and developing talent to increase internal collaboration and drive more strategic relationships with key suppliers. Our ambition is to deliver Procurement with impact on people, place, planet, and profit, and so helping Serco to impact a better future.


Main responsibilities of the role include:

  • Operationally accountable to produce the Procurement Scorecard, ensuring monthly assurance of data and applying analytical insight to performance metrics to identify performance improvement opportunities/requirements across the team.
  • Oversees production of month end performance data/reports in collaboration with SBS Analytics, including producing of SPR management reporting.
  • Coordinates the production of core UK Procurement government reporting (Modern Slavery, ONS, Strategic Supplier, etc…).
  • Act as Data Steward for Procurement data, executing tasks to improve data accuracy, supporting data governance and actioning corrections to master data.
  • Act as a SMART super user, providing training and advice to the wide UK&E Procurement team and identifying improvements to drive best use of system.
  • Coordinates the monthly spend refresh, including Business Partner review of Serco's Contract Master Data file and provision of corrections into GEP.
  • Provides training to the wider UK&E Procurement team on the use of core Procurement reports.
  • Provides analytical support to sourcing and CI projects where required.
  • Supports the team in managing the supplier contract expiry and renewals, providing visibility, and tracking of exposure to mitigate risk.


What you'll need to do the role:

  • Ideally you will hold a degree qualification in a relevant subject, or equivalent experience.
  • Strong analytical skills, experience of working with volumes of data and good skills with MS Excel or other data tools.
  • Enthusiastic and a quick learner with an aspiration to build a career in Procurement.
  • A self-starter able to identify and deliver improvements and enhanced value.
  • Ability to work collaboratively with colleagues and independently as required.
  • Organised with the ability to multi-task, prioritise and manage workload effectively and efficiently.
  • Good attention to detail.
  • Effective communication skill with ability to present findings accurately and coherently.
  • Good desktop computing skills and experience including MS Office applications with ability to learn Serco applications such as SMART, and Power BI.


What we offer:

  • 25 days annual leave plus bank holidays.
  • Annual leave purchase scheme.
  • Up to 6% contributory pension scheme
  • Hybrid working options.
  • Free onsite parking.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
  • A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
  • A safe and supportive culture.
  • A company passionate about diversity and inclusion.


About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Register & Apply Now Login & Apply
Contract Type
Expiry Date
01/03/2024 01:13:00
Shortlist Email me jobs like this  Back to listing