Program Facilitator

Wiri | Other

He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata.  What is the greatest thing in the world? It is people, it is people, it is people


  • Deliver rehabilitative programmes in Kohuora Auckland South Corrections Facility
  • Make a difference to the lives of prisoners, their whānau and the wider community
  • Fulltime, permanent, based in Wiri South Auckland, starting salary of $75,600 


About You

You are a reflective, flexible and passionate Programme Facilitator driven to motivate and encourage the men in our care to take responsibility for their offending as a pathway to their rehabilitation.  

You are comfortable with the idea of working in an all-male prison where the men come from all walks of life.  You are in possession of a personal set of values and attitudes toward prisoners, which will be expressed as role-model behaviour for the men in the prison.

As a role model, you view prisoners as capable of reintegration and rehabilitation, and are professional, diligent and resilient in all areas of work and life.  You are innovative and creative, and enthusiastic about making a difference in the lives of others. 



About the Role

Reporting to the Manager of Programmes and Interventions, you will be working as part of a passionate and dedicated team.  You will be responsible for the planning, preparing and delivering rehabilitative programmes to male prisoners, with an emphasis on better outcomes for Māori. 

This role will require you to be a highly organised professional who maintains the vision and mission of the organisation. Working within a secure facility you will need to uphold the standards and obligations to comply with NZ Workplace Health and Safety Regulations, Serco policies, procedures and instructions, to ensure a safe workplace for you and your colleagues.

The additional purpose of a Programme Facilitator is to work collaboratively with your team to deliver effective programmes at Kohuora by acting as a pro-social role model, demonstrating solution focused thinking, and engaging in professional supervision to grow your practise. This role offers a starting salary of $75,600 with the potential for progression over time through a competency frame work.



To be successful in this role, you will have:


  • Formal qualifications in psychology, counselling, psychotherapy, criminology, social work or other related studies . Adult learning training or facilitation is an advantage
  • Experience delivering group programmes/interventions, being certified to deliver Department of Corrections rehabilitation programmes is an advantage
  • A proven track record of planning and preparing programme sessions and monitoring progress to enable optimal participation and effective learning to the men in our care
  • An ability to collaborate with colleagues, particularly in the areas of programme delivery, case management and custodial services.
  • The ability to demonstrate the highest levels of personal integrity, ethical behaviour, learning quickly and being open to reflective practise and receiving feedback
  • Experience in confidently and professionally networking both internally and externally
  • A commitment to better outcomes for Māori and an appreciation for the partnership principles in the te Tiriti o Waitangi


This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.


About Us

Serco opened Kohuora ASCF in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state of the art facility, operated on behalf of the NZ Department of Corrections.  We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on better outcomes for Māori. 

Serco and Proud

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

To learn more please visit

Join Us

If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.


Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Māori and Pasifika, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Register & Apply Now Login & Apply
Contract Type
Expiry Date
14/06/2023 03:06:00
Shortlist Email me jobs like this  Back to listing