Job Coach-Restart
Progression Job Coach - Restart
Cardiff, Full time, permanent
£30,000 per annum
Passionate about helping others achieve their potential? At Serco, we're looking for talented, dedicated people to join our Employability team in Cardiff
The hours are full-time, Monday to Friday from 09:00 to 17:00, based at our Cardiff office
Make an impact at Serco
As a Progression Job Coach, you'll work with a caseload of Participants referred to the Department for Work and Pension (DWP) Restart Scheme for support with preparing for, securing, and succeeding in work. You'll build great relationships and gain a deep understanding of the aspirations and challenges facing your Participants. Working with them to plan and execute a tailored journey into employment, you'll help them to remove barriers and maintain their motivation.
Join a place you can grow
You'll need to be a great communicator, and enjoy meeting and working with a wide range of people from different backgrounds and with diverse needs. You'll also need to be able to combine an organised, methodical approach with creative problem-solving skills. The job can be tough, so resilience and the ability to perform well under pressure are essential. The ability to challenge and motivate others is also an important part of the role, as is decent knowledge of the local labour market.
As part of the Restart Scheme, we have demanding performance targets to achieve, and so you'll be expected to do your part and contribute high performance in the role. In return for this, we offer:
We welcome applications from experienced employability practitioners, and also encourage others who think they have the skills to succeed to apply for the role. It's a challenging but extremely rewarding role, so if you think you have what it takes, please get in touch.
This role requires an enhanced DBS and BPSS to be completed, including the following pre-employment checks:
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.