Project Lead

Home Based | Other

Home Based with UK Travel

Full Time, Permanent

£55,000 - £65,000 pa + Excellent Corporate Benefits Package


This new role is required to meet an increasing demand for Mobilisation and Transition led delivery across Serco's J&I Business Unit, in recognition of both risking scale and complexity of work undertaken.


The post-holder will reside in the Support Services function and ideally will have some level of custodial and/or immigration knowledge. You will lead, drive and deliver the development of mobilisation and Transition programmes and projects to support the ambition of the J&I BU. There will also be a requirement to support Bids and establish, maintain and manage mission critical customer relationships at a range of levels, to enable the delivery of defined projects whilst fostering staff engagement, safety, quality and cost and to a defined time. Projects will include all areas of the bidding and contract life cycle and may include:


  • Bids and rebids
  • BU strategic transformation programmes and projects
  • Mobilisation, transition, and transformation (MTT).
  • Contract exits


Reporting into to the General Manager for Mobilisation, Transition and Transformation (MTT), you will provide knowledge and experience of the implementation of strategies and policies, development, and deployment of plans relating to bids, MTT, contract exits and strategic transformation projects.


Your strong leadership skills, management capabilities and specialist skills aligned with industry good practice will drive your success to:


  • Lead and direct the project across the full life cycle in accordance with Serco's project methodology
  • Deal with ambiguity and find solutions to problems that meet the customers' needs.
  • Lead all required PPT inputs into the bidding process, in accordance with Serco's business lifecycle, ensuring full compliance with governance, reporting and tracking
  • Actively use project controls (plans, governance, reporting, RAID, etc.) to ensure high quality and predictable project outcomes
  • Actively manage risks, issues and ensure decisions and escalations arising from project RAID are taken to project boards
  • Develop transition activities and identify best practice; to develop a 'step and repeat' model for transition activities.
  • Monitor project expenditure and report risks relating to budget controls.


What you'll need to do the role


  • First and foremost, you must be educated to degree level (or equivalent experience) and hold Project Management qualification / certification (e.g. APM, PRINCE2, PMI etc) or demonstrable evidence of managing large complex projects.
  • Advanced MS Office Skills, including Project (Project Online), Word, Visio, Excel and PowerPoint.
  • Finally, flexibility is a must - high degree of mobility and ability to travel across the UK as part of this role is required and overnight stays are possible.


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity - With prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression.


Great people - You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work.


What we offer


  • Pension - 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services/prisons sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
  • A safe and supportive culture



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
30/11/2022 03:37:00
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