Project Manager


Project Manager
Permanent - Full Time 
Homebased with Occasional UK wide Travel 
£35,000 - £42,000 PA DOE + Company Car + Benefits



Here at Serco, we're looking for an experienced Project Manager to join our Operations and Transformation team.  You will lead and deliver projects across the full lifecycle, from definition through to closure, either as part of a wider programme or on a stand-alone basis.  You will be expected to have substantial experience defining and leading large-scale projects in a complex and demanding environment.


You will use your effective leadership and management skills to manage the project and project team on a day-to-day basis and be able to build relationships at all levels, with a focus on colleagues and key stakeholders.


You will be able to support assurance reviews within the projects using the outputs and lessons learned for continuous improvement purposes 



As part of this you will

  • Lead the project across the full life cycle in accordance with Serco's project methodology
  • Drive performance of the project such that specified outputs and the overall business case are both achieved
  • Actively use project controls (plans, governance, reporting, RAID, etc.) to ensure high quality and predictable project outcomes
  • Actively manage risks, issues and ensure decisions and escalations arising from project RAID are taken to project boards



What you'll need to do the role

  • Knowledge of different business functions / disciplines (i.e., finance and commercial, operations, safety, risk, HR, operational excellence, IT, sales, marketing and communications) and comfortable working in a complex environment
  • Proven experience of full lifecycle project delivery in a complex operating environment and managing the multiple constraints (time, quality, cost)
  • Experience of collaboration, influencing, communication and engagement of a wide range of stakeholders 
  • Experience of working in a high-pressure environment and managing multiple demands at once
  • Project Management qualification / certification (e.g. APM, PRINCE2, PMI etc) or relevant degree is desirable, demonstrable knowledge of project management methodologies, tools and best practice
  • Advanced MS Office Skills, including Project (Project Online), Word, Visio, Excel and PowerPoint.



What we offer

  • 10 day pa CPD
  • Structured career path and bespoke training
  • Discounts from 1000s of high street stores via Serco Benefits Portal
  • Pension - 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
14/12/2022 03:05:00
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