Quality Specialist / Engineer - Customer

Overview

Quality Specialist / Engineer - Customer Complaints - Competitive Salary Dependant on Experience - Leading medical device company in Stirling.

You will be responsible for providing QA support with a focus on customer complaints, returns and recalls.

The Role

This Quality Engineer role will give you the opportunity to:

  • Coordinate customer complaints, investigations, reporting and feedback to Customer Services
  • Manage complaint metrics & trending data
  • Coordinate mock recall and manage actions
  • Review non-conformances and change controls
  • Prepare and create documents and records for upload on to documentation management system
  • Be an internal auditor
  • Identify and implement improvements

Your Skills

As a Quality Engineer our client requires you to bring the following skills and experience to their business:

  • Previous experience of dealing with 3rd parties such as customers or suppliers and of the investigation and coordination of customer complaints.
  • Experience of working to quality and regulatory standards within a medical device or pharmaceutical manufacturing environment.
  • You will have a science background ideally with knowledge of immunoassays and previous experience in ISO13485 and FDA 21CFR Part 820.

The Company

This medical device company are currently growing and are looking to continue to develop and grow over the coming years. Last year they launched their product and are looking to continue to develop and bring new innovative products to the healthcare market.

  • Innovative and dynamic company with a great reputation in the market
  • Growing business, increasing their product range - providing interesting work for employees
  • Lovely culture, some of the friendliest people in the industry!
  • On-site parking

What should you do next?

Genuinely this is a great opportunity to join a dynamic and energetic life science company. They are growing and it's a great time to be a part of that and make your mark!

Please get in touch to find out a bit more, I am happy to have a confidential chat to begin with, or if you'd wish to discuss any of our other jobs.

Unless otherwise stated, if applying for a job within the European Union, you must ensure that you are already authorised to work there. SRG Ltd acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.See more at:


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Advertiser
SRG
Reference
790491376
Contract Type
Expiry Date
03/12/2019 15:10:00
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