Ramp Services Trainer

Carterton | Other

Ramp Services Trainer

Brize Norton Full time, 39.5 hours

£27,996 +20% shift allowance, paid monthly.



Serco are recruiting for a Ramp Services Trainer to join the team at Brize Norton. The Ramp Services Trainer is responsible to the Ramp Services Manager through the Shift Supervisors for the co-ordination of training tasks and the upkeep of PDR's. They are to ensure all Ramp Services Authorisations and Training courses meet the regulatory requirements of the CAA, MAA, MoD, and Serco.


Key Accountabilities


  • Delivery and oversight of Training and Assessment of Competency of all Serco Airport Services Personnel.
  • Providing oversight and monitoring of Airport Services Staff training records and currency.
  • Focal Point for processing of Airport Services Authorisations.
  • Provide Shift Supervisors and the Airfield Services Manager input into staff PDRs.
  • Perform duties of the Airfield Services Senior Handler as required.
  • Deputise for Airfield Services Shift Supervisors as required.(Shift Supervisor or Senior Handler Success Profiles refer).
  • Perform other tasks which are reasonable and relevant to Serco at RAF Brize Norton as directed by a
    member of his management team.
  • Provision of independent training and assessment of Airport Services Staff.
  • Whilst carrying out these tasks he Is required to operate within and comply with current laid down procedures, Serco SMS, HASAW Act 1974, COSHH, Risk Assessments, Brize Norton orders, ISO 9001 and 14001A.
  • Assist with the PDR's raised by his Shift Supervisors.
  • Supervise and assist with Ramp Agent related tasking.
  • While the Ramp Shift Supervisor is absent, he will be requested (on a rotational basis) to carry out his duties as laid down in the Shift Supervisors Success Profile.
  • Provide assurance to our Customer RAF Brize Norton, Serco Contract, Engineering and Airfield Services




What you need to do the role





  • Be able to pass/attain Security Check (SC) Clearance.
  • Have a colour perception level, of at least CP2.
  • Have less than 6 penalty points on their civilian driving licence.




  • Aircraft handling experience.
  • Team leading experience.
  • Level 3 Assessing Competency in the Work Environment (Competency Based Qualification
    (CBQ)) Pearson EDEXCEL Level 3 Award (or equivalent).





What we offer


  • 25 Days Annual Leave Per Annum inclusive of Public Holidays
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture
  • Interesting and enjoyable work
  • A company passionate about diversity and inclusion


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.

Great people: You'll receive all the benefits of being part of a large international company - whilst still enjoying the close-knit nature of our team where all individuals feel supported.


Why Serco

Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK's Armed Forces. Whether you're joining us from the military or from a civilian background, you'll take great pride in supporting the military and the care we take of our defence customers.

A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that's in Defence or in another part of our multi-sector business. We also support our teams with a range of training and accreditations, from apprenticeships to chartered statuses.

Great People - Within Serco you'll find diverse and inclusive people that are driven by the same can-do attitude and values of Care, Trust, Pride, and Innovation. We are proud of who we are as individuals - and of how we come together as one team.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Are you interested in finding out more about a career in defence with Serco?


To discover more about the amazing careers at Serco, meet our team, what we offer and women in defence please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.







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Contract Type
Expiry Date
09/12/2022 03:28:00
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