Reception Assistant

London | Other

London, Cardinal Place
Permanent, 30 hours per week (Monday-Friday, 12:00-18:00)
Up to £21,000 per annum dependent on experience, plus benefits


Here at Serco, we are seeking a receptionist to provide professional reception support to external visitors, guests, and employees. The ideal candidate will ensure all visitors to the site feel welcomed ad all queries are answered. You will be representing the business with a positive attitude and professional appearance. 

As part of this role you'll:

-    Provide hospitality, meeting room management, visitor management, and basic maintenance.
-    Overseeing the control of incoming parcels and deliveries in-line with outlined procedures.
-    Ensuring a detailed handover is provided to either the afternoon receptionist or the evening security guard to ensure they are aware of key activities or meetings still taking place.
-    Prepare and deliver hospitality orders such as food and beverage lunches.
-    Place stationary orders and maintain first aid box stock levels.


What you'll need to do the role

First and foremost, you'll need to have strong written and verbal communication skills with a strong customer focus. You will be familiar with the Microsoft Suite, specifically Outlook and Word to ensure admin tasks are adhered too. You will have some experience booking meeting rooms and a good understanding of facilities management. You will be able to work well as part of a team as well as managing your own workload to ensure tasks are completed. Lastly, you will be able to multi-task whilst still remaining calm and professional.


What we offer

-    Flexible and part time working considered
-    Pension - 6%
-    Childcare vouchers
-    Bike4Work scheme
-    Employee Assistance Programme
-    Chance to contribute to innovation in the public services/prisons sector
-    A company passionate about diversity and inclusion
-    Serco Benefits package 

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
17/02/2023 01:53:00
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