Job title: Receptionist
Location: Stoke Mandeville Stadium
Job type: Permanent
Working Hours: 30 hours per week
Salary: £14,820 per annum + excellent benefits
Serco manage the recruitment process on behalf of More Leisure Community Trust and manage their employees in the delivery of leisure services. More Leisure Community Trust will be your ultimate employer.
Here at More Leisure Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for receptionists to join the centre.
As the Receptionist you will be the first point of contact for our customers. Your role is to provide concise customer information and service with regards to the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, emails and dealing with queries over the telephone. Using POS systems, working alongside the bookings and operations teams in achieving the high standards of service and customer care at all times
In addition, there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities, free leisure membership and excellent benefits.
We are looking to hear from candidates that have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.
Previous experience of dealing face to face with customers in a busy environment is desirable.
We are looking for a quick turnaround on this role, so if you feel you meet the criteria, please apply today!
Why Join us
Meaningful and vital work: Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we're big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you'll find all the opportunity you need to evolve your career.
Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.
What we offer
Serco/Serco Leisure Operating Limited are appointed as More Community Leisure Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. More Leisure Community Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.
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