London | Other


Barts Health NHS Trust - Royal London Hospital

London, E1 1FR

Full time, Permanent (37.5 hours per week)

Flexible working (possible weekends)

Salary: £11.29 p/h plus benefits


Serco have an exciting opportunity for a Receptionist to join the current team based at The Royal London Hospital. The Receptionist provides a helpful front of house service receiving, directing and guiding relatives and visitors in a professional, polite, and informative manner.



Main Accountabilities


As the Receptionist you will maintain a clear, clean and tidy reception area whilst greeting visitors - answering enquiries face to face and by telephone and advising members of the public. You will ensure all required records and paperwork are accurately completed and update telephone numbers and email addresses, always maintaining confidentiality of information.

You will participate as a full member of the team, through supporting and carrying out training, working flexibly as required to cover other members of the team including ID badge duties, and receptionist helpdesk enquiry duties.


What you'll need to do the role

You will be able to demonstrate previous experience in a similar role within a fast-paced environment. You will have excellent customer service, IT and written/verbal communication skills. Lastly, you will need to be organised, empathetic, personable and have a passion for helping others!


Why Serco?


Meaningful and vital work: Working within Healthcare at Serco means that you'll play a critical role in ensuring that patients continue to receive the support that they need.

A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.

What we offer


  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.



About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.




Please click on the apply button to be taken to our careers website

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We're a proud holder of the Silver Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background. 

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Contract Type
Expiry Date
19/10/2022 09:09:00
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