Role : Reception Operational Support Officer
Location : HMP Lowdham Grange
Salary : £19,760.00 - £20,163
To assist in the reception team to ensure the reception department is maintained as a clean, safe and secure department.
Ensuring all KPTs are met and that staff and prisoners are treated with respect and decency at all times.
Key Accountabilities and Responsibilities
The job holder will be required to Manage staff carrying out the following responsibilities, activities and duties. Ensuring Local and national policies of SERCO and HMPPS are adhered to
Essential Experience and Qualifications
Meaningful and vital work: By keeping your custodies in the right frame of mind you ensure the courts run on time and are secure. And we do it in the right way, with over 15,000 prisoner movements a month we only have to use force 0.24% of the time
A world of opportunity: Serco's contract has recently expanded to cover 104 courts and 16 vehicle bases, meaning that there has never been a better time to join us. ECOs are able to progress into Court Custody Management and Base Ops Management
Great people: Our bases are tight knit and you'll find yourself working with a variety of highly supportive and experienced people, where no two days are the same.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.