Regional Manager - Built Estate Central





Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.


What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.


Location: Candidates should be based in Lincolnshire, Bedfordshire or Cambridgeshire to cover approx. 20 sites across Central England.

Salary: Competitive + Company car/car allowance + benefits

Full time, permanent



Reporting to the Head of Core Operations, the Regional Manager will be responsible for the performance and financial outcomes for Additional Works, planned and response maintenance within VIVO's Built Estate contract covering around 20 sites in Central England. You will have direct line management responsibility for 4 Area Managers, who will assist you in creating and maintaining an environment in which teams and individuals can perform at their best, improve performance and realise their full potential.


This role will see you plan, direct and co-ordinate operational activities ensuring effectiveness and value for money, ensure adherence to the Company's contractual responsibilities and internal quality procedures including management reporting, development, budget, forecasting and financial control, ensure that all maintenance and response works are completed to the required technical standards and that all documentation is completed and distributed in a timely manner and recorded against the appropriate assets in the MAXIMO system, and ensure the efficient operation of a system of reporting of the physical progress of Additional Services.


In addition to this, you will oversee the progress of Core and Small projects within the Region, contribute to the delivery of effective business plans and the prompt resolution of key commercial or client issues, work closely with all stakeholders to support the management and mitigation of contract risk, organise and motivate a diverse and mobile team of professionals ensuring that their objectives and performance jointly deliver the requirements of operations to the contract and manage service delivery in accordance with Government Regulatory and Statutory undertakings, complying with all Health & Safety and Environmental standards and policies.


A large focus of this role will be client engagement. You will confer with the client (Defence Infrastructure (DIO) and the Armed Forces) to agree scope and priorities of work, agree outline plans and review management & tasks on a regular basis. In addition to being very visible across all sites in the Region, you will be expected to liaise with the client on a daily basis, with weekly and monthly meetings to report on the contractual performance, KPIs, compliance, supply chain, etc.


No two weeks will be the same, with the expectation that you are on site as the business demands, and on non travel days, you are free to either work from home, or from your local site.



What You Need To Do  The Job


First and foremost, you should be a Senior Leader from a Facilities Management or Construction contract delivery background, with a proven track record of building and maintaining positive working relationships directly with external stakeholders at all levels.


You should have multi-site operations management experience with a sound understanding of budget management, supply chain management, risk management and experience of change management and continuous improvement.


We do require that candidates hold HND/HNC in a Building/Civil Engineering or Electrical/ Mechanical Engineering related discipline or equivalent experience, as well as NEBOSH General Certificate and current H&S and Environmental qualifications at a management level (e.g. SMSTS).


This role is subject to SC Clearance and you must hold a full UK driving licence.



What We Offer

  • 25 days annual leave
  • 6% employee matched pension contribution
  • Company car or car allowance
  • Bonus
  • Life assurance at 2x base salary
  • Private medical cover for self and partner



VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.



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Contract Type
Expiry Date
11/06/2024 01:11:00
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