Working hours: Full-Time 37.5 hours
Here within our Asylum Accommodation and Support Contract an opportunity has arisen for a Regional Safeguarding Officer. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system.
The Regional Safeguarding Officer will establish, promote, and maintain good working relationships with vulnerable service users while building robust relationships with key external stakeholders to enable access for service users to appropriate service intervention and support. Ultimately ensuring vulnerable service users and staff are effectively safeguarded from risk.
You will work with vulnerable Service Users who are identified as in need of support, providing advice and access to appropriate external service providers and liaise with staff and external agencies/suppliers to ensure efficient processes and good communication between stakeholders ensuring that accurate records of contacts and referrals are maintained.
The Regional Safeguarding Officer will report to and support the Safeguarding Manager and will provide appropriate practical and emotional support to individual service users in accessing appropriate service intervention and ensuring that each service user has a support and risk management plan in place which effectively meets their support needs and that plans are reviewed and updated as required. You will work with Service users in a professional manner treating them with dignity and respect and deal with difficult or problematic situations/conflicts in a sensitive manner whilst promoting the safety and wellbeing of our service users, responding appropriately to risk, reporting on safeguarding, accidents, and incidents.
What you need to do the job
We are looking for candidates who have experience of identifying and managing safeguarding needs in vulnerable people and experience in dealing with disruptive and potentially dangerous people is essential.
A knowledge of the UK asylum policy is essential.
You will have excellent communication skills at all levels, using a variety of communication methods, along with excellent negotiation and influencing skills.
You must also be willing to travel within the region and occasionally within the UK (a valid UK driver's licence is essential).
Lastly, Security Clearance at CTC level (Counter Terrorism Check) and CRB clearance is required (Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office).
Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.
A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.
Great people: You'll find yourself working with a variety of highly motivated, supportive, and experienced colleagues, where no two days are the same.
What we offer
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.