Resident Liaison Officer
Ongoing Temporary Role
£17-18 per hour
35 hours a week
We currently have a fantastic opportunity for a Resident Liaison Officer to join a Local Authority based across North London.
We are looking for a Resident Liaison Officer, who will play a central part in our ambition to shape a progressive service offer for our tenants & leaseholders and for our wide range of development and regeneration programmes.
As a Resident Liaison Officer, you will lead on developing and delivering a comprehensive customer support programme aimed at Council tenants and leaseholders.
You will be responsible for liaising with the Contractors and Project Managers for various Major Works programmes.
To be successful in this role you will have demonstrable track record in delivering outcomes and improvements through delivery of meaningful engagement activities, to sometimes, challenging timescales.
You will be an outstanding communicator, both verbally and in writing, with high levels of computer literacy. A self-starter with a passion for delivering excellent customer satisfaction, making sure that satisfaction is at the heart of everything we do. For this role your own transport is essential and you must be prepared to work evenings and some weekends as and where the service demands.
If you are interested in this role, please apply with your CV.
Keywords: Resident Liaison Officer, RLO, Repairs, Tenant Liaison, Property Maintenance, North London