Resilience Capability Lead

York | Other

Resilience Capability Lead
The Hawkhills, Easingwold, York YO61 3EG
Salary £42,500- £60,000 per annum plus benefits
Full time- Monday- Friday 38 hours per week.
Flexible working including part time and hybrid working considered.

Are you a business continuity, or emergency planning professional interested in helping organisations build their resilience and crisis management capabilities? The Cabinet Office Emergency Planning College is seeking a motivated individual with a background in these fields to support of a range of responder organisations and operators of critical infrastructure.
The Cabinet Office Emergency Planning College is the UK centre for Resilience Learning and Development. We provide high quality services that build the resilience capabilities of individuals, teams, and organisations in the UK and overseas.

The College manages training and exercising programmes in support of resilience professionals working in a diverse group of statutory responder organisations, government departments and infrastructure operators. These long-term programmes cover a wide spectrum of activities, from training on the basics of emergency response and recovery, to master classes on organisational resilience. We also develop and deliver exercises that build competence and confidence, evaluate arrangements or explore concepts. In all cases, the goal is to build the resilience of the organisation concerned so that they are better able to prevent and prepare for emergencies and to respond to and recover from those adverse events that do occur.

Located at our lovely campus in North Yorkshire, we are looking for an individual to work closely with programme sponsors and to manage College resources assigned to these programmes - to ensure activities meet the evolving needs of the organisations concerned.

In this role you will:


  • Liaise frequently with programme sponsors to ensure activities are delivered to the agreed standards.
  • Deliver training events and exercises at customer locations across the UK.
  • Advise programme sponsors on the evolution of training and exercising activities to pre-empt or respond to the impacts of internal or external change.
  • Coordinate the activity of EPC subject matter experts who will work with you to develop and deliver learning events in support of your customers.
  • Identify and share lessons that can inform the wider UK resilience community.


What you'll need to do the role:


Essential criteria


  • A track record of employment and leadership in business continuity, crisis management or resilience.
  • An ability to understand the customer's current and future requirements.
  • Knowledge and understanding of current UK doctrine including legislation, national and international standards, policies and guidance.
  • Evidence of relevant and up to date CPD.
  • Ability to build effective customer relationships and partnerships with stakeholders.
  • Ability to communicate effectively with delegates, senior managers and comfortable operating in a complex multi-stakeholder environment.
  • Current security clearance or ability to obtain is essential for this role.
  • Flexibility to travel around the UK is required for this role.


Desirable criteria


  • Degree level education (post-graduate level preferred) in relevant resilience discipline or equivalent experience.
  • Training and adult education qualification.
  • Experience of developing and implementing training, consultancy and exercise design and delivery, for a diverse customer base.
  • A track record of defining and delivering business plans to targets and milestones with sound financial management.
  • Evidence of having managed significant programmes with a strong service and assurance focus, ideally within the resilience, emergency planning and civil contingencies sector.


What we offer


  • Flexible and remote working patterns. 
  • 25 days annual leave.
  • On site Gym access. 
  • On site restaurant to purchase lunch. 
  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture.
  • An interesting and enjoyable work
  • A company passionate about diversity and inclusion.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

How to apply
To apply, please provide a personal statement alongside your CV (can be uploaded as your cover letter) detailing how you meet the essential and desirable criteria listed above.  To help us meet our commitments to diversity and inclusion, please ensure this statement is completed in a way that makes no reference to characteristics such as your age, ethnicity or gender.
To find out more about us please see the link below, alternatively please contact Louise Birch at
Additional information


Serco embraces diversity and promotes equal opportunities. As a Disability Confident employer, Serco is committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. 
You will be able to request reasonable adjustments to the recruitment process within the application form. 

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that the EPC serves. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: ref to our D&I policy.
Security clearance


This role will require you will be required to complete National Security Vetting for Security Clearance.  You will normally need to have been resident in the UK for at least 5years prior to the date of application.  If you do not meet the above requirements, you may still be considered if, for example:
You've been serving overseas with HM Forces or in some other official capacity as a representative of HM Government
You were studying abroad
You were living overseas with parents
In such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.

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Why Serco

Meaningful and Vital Work - Everyone in our Defence business has an important role to play in the smooth operation of the UK's Armed Forces. Whether you're joining us from the military or from a civilian background, you'll take great pride in supporting the military and the care we take of our defence customers.

A World of Opportunity - With over 70 military contracts here in the UK and a wide variety of roles, Serco can offer excellent opportunities for progression, whether that's in Defence or in another part of our multi-sector business. We also support our teams with a range of training and accreditations.

Great People - Within Serco you'll find diverse and inclusive people that are driven by the same can-do attitude and values of Care, Trust, Pride, and Innovation. We are proud of who we are as individuals - and of how we come together as one team.


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Are you interested in finding out more about a career in defence with Serco?


To discover more about the amazing careers at Serco, meet our team, what we offer and women in defence please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.







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Expiry Date
18/02/2023 01:47:00
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