Reward Manager (6 months fixed term)

Dubai | Other

Reward Manager - 6 Months Fixed Term
Make a difference every day 

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
Your Opportunity  

We are looking to hire a Reward Manager on 6 months fixed terms contract who will be responsible for leading on the development and managing the implementation and delivery of best practice Reward programmes across Serco Middle East. Key accountabilities include salary review processes, market benchmarking, pay deck development, job evaluation, benefit portfolio management, leadership remuneration, incentive schemes and all Reward policy and processes.


The ideal candidate should have experience of operating with highly confidential and sensitive information with tact and diplomacy experience with developing business cases and presentations for senior stakeholders while influencing various internal parties with a data driven approach to business decisions and managing challenging team environments with conflicting opinions on pay and reward in a diplomatic and professional manner


This role will be based in our corporate office in Dubai.

Key accountabilities

  • Subject matter expert accountable for recommending efficient, effective, market appropriate and cost optimised Reward solutions to ensure attraction and retention of the best talent to ensure delivery of business objectives
  • Lead Reward projects which require project management, liaising with multiple stakeholders for collective decision making, project design and following through to execution and implementation of Reward changes across the business
  • Lead on bids from a reward perspective providing inputs on reward strategies, pay and benefit recommendations ensuring market competitiveness while maintaining cost efficiency and representing Reward throughout the Bid process, including attendance at key governance meetings
  • Review and recommend new reward strategies for new industries and geographical area's and recommend pay elements based on market intelligence, benchmarking and legal compliance
  • Create new salary structures that serves business requirements through market data collection, intensive analysis, presenting findings to business stakeholders to ensure alignment and prepare and action communication plans
  • Provide advice and data analysis to other departments, such as finance, bid and assurance to ensure reward practices are aligned to budget, legal and quality requirements.



Specific requirements

  • Minimum 7 years' experience as a Reward Subject Matter Expert or similar
  • Experience working in the Middle East required, or an emerging market considered
  • Comprehensive knowledge and demonstratable track record in management of reward programmes and initiatives for a diverse business across multiple geographies
  • Excellent experience of interpreting and producing high quality, accurate management information and managing high volumes and complex data
  • Experience of operating with highly confidential and sensitive information with tact and diplomacy
  • Bachelor's Degree, preferably within HR or with a numerical, statistical, or analytical focus
  • Master's Degree / MBA preferrable
  • Professional HR qualifications desirable (CIPD, SHRM etc)
  • Job Evaluation Certificate, Hay Korn Ferry is preferred
  • Project Management Qualification desirable
  • Six Sigma certification is a strong preference (yellow belt/green belt/black belt).


What's in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards 
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 


Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 


Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 


Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. To view all internal opportunities, log into MyHR online.

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Contract Type
Expiry Date
12/10/2023 02:18:00
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