Risk & Assurance Manager

Birchwood | Other

Serco: AASC Contract

Base Location: Warrington

Permanent, Full time

£35,000 per annum + Excellent Corporate Benefits Package


Within our Asylum Accommodation and Support Contract (AASC), due to continued growth, we have a vacancy for an experienced Risk and Assurance Manager to join our team in Warrington. AASC offers a range of improvements, with particular focus on assisting individuals through the asylum system.


Whilst the stakeholder and operational delivery teams are focused on their Customer and Service User responsibilities, this critical role supports the Head of Compliance, Risk & Security in all aspects including Contractual Compliance, Risk and Assurance. You will work as part of a team responsible for delivering the AASC assurance strategy ensuring regulation, policies and procedures are being applied appropriately, whilst always looking for ways to improve processes.


This is a demanding role where you will be accountable for assisting with essential supporting activities, as well as undertaking projects as directed that meet both business and wider Serco initiatives and priorities. You will play a vital part in the continuous improvement of the AASC contract by conducting assurance reviews and seeking to provide efficient and effective solutions to potential business risk.


Are you looking for your next career move where you will work with a fantastic team, adding value and making a difference; all whilst managing a tight knit team, offering contractual guidance and support to colleagues where needed? This could be the perfect role for you! 


What you'll need to do the job


First and foremost, knowledge and experience of compliance, risk and assurance within a private or public sector service industry.


This is an opportunity for an individual who is a self-starter with excellent self-management skills, with demonstrable confidence when liaising with internal and external stakeholders at all levels to deliver results.


You must have excellent people management skills with at least 2 years in a management role with clear, proven record of operational delivery. Equally, we can support personal development around this area for the right candidate with the characteristic attributes in line with our values and team ethos.


Finally, flexibility is a must - this role will cover all the Serco AASC regions, so you must have the willingness and ability to travel within the UK (a valid UK driver`s licence is essential).


Why Serco


Meaningful and vital work - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.


A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people - You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.


What we offer


  • Pension - 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
  • A safe and supportive culture


About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
22/12/2022 03:25:00
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