Exeter | Other





Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.


What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.



Location - Exeter Area

Salary - £30,000 - £32,000


This is an exciting opportunity for a motivated, ambitious and qualified roofer. To successfully deliver the day-to-day repairs service. You will work alongside a roofer's mate to deliver a high quality, value for money service to the MOD. You will provide front line delivery to the MOD family's. Working to deliver highest quality Right First-Time service and to carry out technical services task. Working efficiently and safety in line with our perfect delivery ethos to achieve excellent customer services.     


Within this role you will;

  • Carry out roofing repairs to a variety of building services alongside a qualified roofer and demonstrate their competence to undertake a wide variety of roofing repairs
  • Be involved with refurbishment, planned and reactive maintenance.


What you'll need to do this role

  • You will be committed to delivering excellent customer service whilst maintaining a high level of quality and accuracy.
  • NVQ level 2 qualification in Administration, a related discipline or equivalent experience such as demonstrable practical experience
  • Developed IT skills (e.g. Excel, Word etc.)
  • Work with minimal supervision and have the ability to make decisions on the most appropriate repair solution.  
  • Complete and finalise projects to a high standard and have the ability to self-snag works on completion
  • To undertake a continual programme of risk assessment in relation to your role
  • Preform complex planning of large jobs
  • Cut openings in structure to accommodate pipes and pipe fittings, using hand and power tools
  • Provide exceptional maintenance service to our high-profile client and go the extra mile to deliver to the highest quality standard in all building areas
  • Undertake patch plastering works, tiling, floor laying, decorating replacing of internal and external doors   
  • Attend training as and when required to continue your development in the role and comply with changes within the industry.
  • Attend team briefs, Toolbox talks and technical bulletins on a monthly bases or as when required.
  • Utilise both electronic and paper-based systems to accurately record documentation including the use of materials against each job.
  • To demonstrate VIVO core values to internal and external customers and colleagues
  • To mentor apprentices as and when required
  • Liaise with Family's, clients and members of VIVO supply chain
  • Maintain van stocks and provide information enabling the improvements of Right first-time fixes.
  • Ensure all H&S documentation (RAMS) are present prior to engaging the task
  • Be flexible and willing to work shift patterns to cover the appointments
  • Cover out of hours on a rota        

Qualifications and Experience Needed:

  • Full UK Driving Licence
  • NVQ or equivalent in construction and roofing
  • Previous experience across a range of roofing styles.


You must be able to pass BPSS Clearance to be considered for this role.


What we offer

  • Up to 6% contributory pension scheme
  • 25 Days annual leave
  • Volunteer leave
  • One paid professional subscription
  • Life Assurance Policy
  • Employee discount and reward schemes
  • Interesting, varied, and enjoyable work
  • A company that recognises your contribution
  • Training opportunities and qualifications within a supportive environment to ensure career progression


VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.


At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.


We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.



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Contract Type
Expiry Date
31/05/2024 01:13:00
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