Safeguarding Lead - Health Assessment Advisory Serv

Bristol | Health & Nursing

Homebased with monthly travel

Permanent, Full time

Between £50,000 - £60,000 per annum, plus company car, bonus and private medical insurance



Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).


Our extensive experience supporting complex case management services across the globe and experience of working with the DWP enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture. 


As Safeguarding Lead your primary goal is to design and implement Safeguarding protocols and procedures at all levels.


As our Safeguarding Lead you'll play a crucial role in leading and managing our Service. You'll be at the forefront of promoting best practices, implementing policies, and ensuring accountability across the Service. Your work will involve supporting our staff, advising our committees, and collaborating with external partners to uphold the highest standards of safeguarding.



Your main responsibilities:

  • Develop, implement, and review safeguarding policies and procedures in line with statutory guidance and best practices.
  • Provide advice and support to staff members on safeguarding matters and oversee the investigation and management of safeguarding concerns or incidents.
  • Maintain accurate records of safeguarding concerns and actions taken, ensuring confidentiality and compliance with data protection regulations.
  • Monitor and review: all safeguarding concerns, providing timely advice and guidance to staff and escalating concerns as appropriate.
  • Lead the organisation's incident management system, ensuring all incidents are reported, investigated, and escalated when required.
  • Monitor compliance with policies and procedures, conducting regular audits and reviews to identify areas for improvement.
  • Draft regular reports to the relevant stakeholders with meaningful insights and recommendations.



What you'll need to do the role:

  • You will be working as a Safeguarding Lead or similar, preferably within a similar organisation or sector.
  • Strong knowledge of safeguarding legislation, policies, and procedures, as well as data protection regulations.
  • Excellent communication and interpersonal skills, with the ability to liaise effectively with individuals at all levels.
  • Attention to detail and the ability to handle sensitive information with discretion and confidentiality.
  • Knowledge of healthcare regulation and accreditation is desirable.



What we offer

  • Up to 6% contributory pension scheme
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
  • A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities. 
  • Up to 25 days annual leave plus bank holidays
  • Company car
  • Bonus scheme
  • Private healthcare




About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Contract Type
Expiry Date
26/04/2024 01:09:00
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